1
Downtown Decatur

I’ve never been one to leave reviews but this was the worst auto mechanic experience I have ever received. When I picked up my car two tires were flat, and the check engine light remained on even after driving over 100 miles. I had to bring it in again (not just for the check engine light), but because I failed an emissions test a SECOND time, after bringing it in to specifically have neighborhood tire pros fix the sensor issue that was causing the failure. I will not be recommending this place to anyone and in fact will be telling people in the community to stear clear. Worst thousand dollars I have spent

Michael, we're sorry you had issues, we are going to attempt to reach out to you so that we can resolve the issues you still have. If you don't hear from us, please contact the store directly (404) 809-3975. Thanks for letting us know about the problem.

- Downtown Decatur
5
Downtown Decatur

Very friendly very helipful

Thank you, Stacey for taking the time to leave us a review following your visit to Neighborhood Tire Pros! We look forward to having you back!

- Downtown Decatur
5
Downtown Decatur

Excellent customer service!

Devaline, we are so happy to hear you had a 5-star experience with us! Thanks for the 5-star review and let us know if you need any other work done.

- Downtown Decatur
3
Downtown Decatur

After replacing 3 tires and an alignment, when I drove off toward Columbia drive the steering wheel began to shake. It’s continuous and have to put brakes on and slow down to stop the shaking. This was not an issue prior to bringing it in for tire replacements.

Customer feedback is important to us, Nobantu. We apologize for your less-than-five-star experience at our shop. Please, feel free to reach out to further discuss the issue at hand as we would like to address the situation in hopes of coming to a more positive resolution. Thank you!

- Downtown Decatur
5
Downtown Decatur

Emissions test was completed fast

Thank you for the great review, Natasha. We're happy to hear about your experience and look forward to seeing you in the future!

- Downtown Decatur
5
Downtown Decatur

My visit was done in a quick and professional way. Would recommend them very highly.

Thank you for your business, Phil! We appreciate the 5-star review and your feedback on our friendly staff and speedy service!

- Downtown Decatur
5
Downtown Decatur

Brought my car in for an emissions test. Was not scheduled but was finished in 30 minutes at a good price.

Charles, thank you for your review and feedback on our service. We are happy that we could provide you with a 5-star experience!

- Downtown Decatur
5
Downtown Decatur

They are ALSOME and nice they will take there time to make sure the job is done right and you no the price be for they start ALSOME

5
Downtown Decatur

5
Downtown Decatur

Great people!