Suwanee, Decatur & Marietta Auto Repair

Customer service is fantastic. I love that appointments can be scheduled online and that communication can be handled via text if you prefer.

I have been a loyal customer of Neighborhood Tire Pros & Auto Service in Decatur for over fourteen years. Cindy Ferrell and her team are customer-centric pros in not only doing the services requested but also advising me about repairs to be considered and the related cost for such repairs. The prices are reasonable. Further, I have total confidence in the quality of their work. In short, they deliver what they promise in a timely and professional manner.

Solid experience. I took my 2016 Toyota Tacoma TRD Off-road truck in to get serviced on 10/30/22 and it was great. Dropped my truck off at 8:30am, they were very quick, friendly and helpful at the counter from the start, they said they would need 3-4 hours because of the volume and I appreciated them laying out a realistic expectation right from the start because they ended up calling about 2 hours later saying they were done which by default exceeded expectations. Will be back for regular maintenance/service and would recommend this shop. Friendly, fast, transparent, and fairly priced. What more could you want? 8/10.

My alignment took an hour and a half even with an appointment. They also tack on “shop fees” for this service even though there really are none. I was otherwise pleased with the service. The waiting room is comfortable and well stocked. I would return but likely come when they first open.

Place is too expensive.I would not step foot in there again.

I was on my way to see my mother who cannot be home by herself, and when I pulled out of my driveway I heard the sound no one likes to hear a low pressure ding on my dashboard, I got out and then I saw it… a huge nail in my tire. I refill my tire and I set out to this store and get there at 3:40 and Trina greeted us with the warmest smile. While I looked nothing near calm. Not only did she take care of us when I knew there was a slim chance I could get it fixed in a day but she got us in and out within the hour. I don’t have enough words to express how much she saved my day. Also a huge shout out to Adam the mechanic who patched up the tire. I truly am grateful for them and the services they rendered when they were at the end of their day.