1
Downtown Decatur

I dropped my car off yesterday and they still talking about one car ahead of me. I tried to make an appointment but the guy told me they don't do appointments. . My experience with this shop is not good waiting 2 days to get your car diagnosed is just plain ridiculous. Then how many days you gone take to fix it. 3 days 😡😡😡😡😡😡

Shena, we are sorry that there is currently a backlog for vehicle diagnosis. We let you know the wait would be approximately 2 days for the diagnosis and then because you used a third party warranty we have to go through them to be sure everything is covered prior to proceeding. This is why we gave you a longer window for the services you requested.

- Downtown Decatur
5
Downtown Decatur

I have been a customer at this location for a few yrs now and I appreciate the customer service I have been getting since day one…

5
Downtown Decatur

Thanks, Tim, we appreciate the 5-stars and look forward to working with you again!

- Downtown Decatur
3
Downtown Decatur

My husband made an appointment for 11am for an oil change. He waited at the shop while the work was to be done . They did not even take the car back until 1245. What was the point of making an appointment? He wasted his morning on something that should have taken an hour max.

When you place an appointment with us, we take your vehicle back as soon as possible. We communicate to every customer that there is a two-hour window when you place appointments. We thank you for your feedback, please feel free to reach out if you would like to discuss this 404-809-3975.

- Downtown Decatur
5
Downtown Decatur

Thanks for leaving us a review, Sherry!

- Downtown Decatur
5
Downtown Decatur

Thank you all for keeping my car in good condition.

5
Downtown Decatur

Great experience.

Thank you for the review, Susan. We are glad to hear that you enjoyed your experience with us. We look forward to seeing you next time!

- Downtown Decatur
5
Downtown Decatur

Thank you, Isaac! Our team was happy to work with you and we hope to see you again in the future!

- Downtown Decatur
5
Downtown Decatur

Folks are very helpful and the waiting area is clean and comfortable

Thank you, Judy, we appreciate your feedback and look forward to seeing you next time!

- Downtown Decatur
5
Downtown Decatur

Great and fast SUPER Service!!!!