Downtown Decatur
Salesperson not very friendly? She spoke really harshly when I inquired about the fluid levels in the car. I've taken my car there before for oil changes and was time for the 5,000 mile check up. So I dropped my car off at the store expecting to have the oil change tires rotated and balance and all of the other fluid level checked and topped off. When I picked up my car from the store before I left I checked the levels of fluids the brake fluid was low power steering fluid was still low and the water reservoir level is low. So I asked to sale person about this and she replied we don't top off the fluids for those systems to do that would indicate there was be a leak. She did not expound or offer any resolution to that situation. Not sure what I expected but I did not expect that response I wanted my car to be fully performing to the maximum for this road trip. But thank you all for listening I would really consider hard returning to that store
Hi, Ralph! Thank you for choosing Neighborhood Tire Pros and sharing your honest feedback with us. If you'd like to share more details about what we could've done to make your recent visit a more positive experience, please contact our Operations Manager, Elvis, by calling 404-809-3975. We appreciate the opportunity to service your vehicle and hope to do so again in the future.
- Downtown Decatur