Suwanee, Decatur & Marietta Auto Repair

9011 reviews
4
Memorial Drive

I called ahead and spoke to Corey. He was great. The waiting room is clean and AC felt great. Nice staff. I feel the wait time was quite long and it wasn’t till I got up and started looking and asked was I informed that my car was next. Maybe they could have checked in without me taking initiative. They were quite busy so fair enough that it took sooooooo long to get a tire change I waited almost 2 hours.. i went there before for my emissions and will be going back

Dear D Calabria, thank you for your feedback. We're sorry for the long wait time and any miscommunication about the progress of your car. We'll work on better updating our customers throughout the process. It's great to hear that you enjoyed our clean waiting room and our staff. We look forward to serving you again soon!

- Memorial Drive
5
Memorial Drive

Thank you, Marilyn, for the 5-star rating! We are ecstatic knowing we met your expectations. Please do not hesitate to reach out if there is anything else we can assist you with.

- Memorial Drive
3
Memorial Drive

Thank you for your feedback, Kristy. We strive to provide the best service possible and appreciate your input. If there is anything specific you think we can improve on, please let us know.

- Memorial Drive
5
Memorial Drive

Thanks for taking the time to leave us a review, T Davis! We're thrilled to hear that you had a positive experience with us. If there's anything else we can do to help, please don't hesitate to reach out.

- Memorial Drive
5
Memorial Drive

Very good customer service

Thank you for the 5-star review, Angel! We are glad you had a great experience with our customer service team. Your satisfaction is our top priority, and we look forward to serving you again soon!

- Memorial Drive
5
Memorial Drive

Quicker service than normal. I usually get out by or after noon, but got out before 0930 on a Saturday.

Thank you for taking the time to leave us a positive review! We're glad to hear that you experienced faster service than usual. We strive to provide efficient and timely service to all our customers. If there's anything else we can do to make your experience even better, please let us know.

- Memorial Drive
4
Memorial Drive

I had no issues a early morning visit.

Thank you for the positive review, J! We're glad to hear that you had a smooth early morning visit. If there's anything else we can do to make your experience even better, please let us know.

- Memorial Drive
5
Memorial Drive

Went in Saturday afternoon for a flat tire. They did not have it in stock, but Mitch immediately ordered one for Monday delivery. Removal of the spare, installation of the new tire, and replacing the spare under the vehicle was a quick and seamless process.

Thank you for your fantastic review, Pat! We're thrilled to hear about your seamless experience with Mitch. Providing swift and efficient service is our goal, and we're glad we could help with your tire. We appreciate your feedback and look forward to serving you again in the future!

- Memorial Drive
4
Memorial Drive

The service was great

Thank you for the 4-star review, Gizelle! We're thrilled to hear that you had a great experience with our service. It's our goal to provide top-notch service to all of our customers. If there's anything else we can do to make your experience even better, please let us know!

- Memorial Drive
1
Memorial Drive

Poor customer service

Thank you for your feedback. We appreciate you taking the time to share your experience and will keep it in mind as we continue to improve.

- Memorial Drive
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