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5
Memorial Drive

Quick efficient service, was here for emissions check, will be back. Thanks guys.

Thank you, Olga, for this glowing feedback! It's fantastic to hear that you had a quick and efficient visit for your emissions check here at Neighborhood Tire Pros. We pride ourselves on providing top-notch service to our valued customers. We can't wait to welcome you back for all your future automotive needs. Safe travels!

- Memorial Drive
4
Memorial Drive

My experience was fast and easy thanks to Zach he made sure everything went as planned thanks again homie

Thank you Tony for leaving Zach such a nice review! I know Zach well and you really cannot ask for better guy. Pleas think of us next time you need auto care!

- Memorial Drive
1
Memorial Drive

This garage is incompetent and sloppy -- and worse, they won't take responsibility for their mistakes. In late August 2026, I took my 2015 Honda Civic to the Memorial Drive NTP for an oil change. Soon after, the engine shield under the car -- which has to be removed and re-attached to change the oil -- came loose, grinding on the ground and eventually falling off. NTP's technicians evidently didn't re-attach it properly. I took it to a different mechanic, one I trust, to replace it. It cost $600. That mechanic also said the transmission fluid cap wasn't attached -- it was just sitting there, next to the tank. NTP's technicians evidently didn't re-attach that either. (I'm not sure why they touched the transmission fluid or anything other than the oil. I didn't ask for an inspection -- and I definitely didn't ask for one where they would mess it up.) These are bad screw-ups. But mistakes are no big deal if you fix it. Unfortunately, however, NTP refused to reimburse me for the cost of the damage they caused to my car. They wouldn't take responsibility for their mistakes. They didn't even ACKNOWLEDGE the transmission fluid screw-up. Maybe they'll do a good job on your car. Or maybe not. Don't take the risk -- take your car somewhere else. Edit: don't be fooled by their response, asking me to reach out, as if I hadn't. I already had been talking to their manager for weeks to try to resolve this privately, to no avail.

Jeremy, we understand your frustration and take concerns about vehicle service seriously. After reviewing our in-store footage, we found that our technician did not remove or handle the engine shield during your oil change, as this vehicle does not require its removal for the service performed. We understand you had the repairs completed elsewhere, but without the opportunity for our team to inspect the vehicle, we were unable to verify the cause of the damage. We have also offered to review the footage with you in person. We take our responsibility to our customers seriously and stand by the steps our team took to investigate your concerns.

- Memorial Drive
5
Memorial Drive

Great work as always!! I had a clogged condensation hose for my a/c. Floor boards were wet and they unplugged the hose and I was able to pick my car up in 2 hrs. This spot is super convenient as I live in the neighborhood!! Thank you

Thank you, Tana, for the wonderful review! We are delighted to hear about your positive experience at Neighborhood Tire Pros. It's great to know that our team could quickly fix the issue with your AC, and that our convenient location was a plus for you. We appreciate your trust in us, and look forward to serving you again in the future!

- Memorial Drive
5
Memorial Drive

Detailed analysis. Considering the issues my car was having. Price of repairs were reasonable…I honestly think you’ll be happy with there services.

Thank you, Beverly, for your glowing review! We're thrilled to hear that you found our services comprehensive and reasonably priced. Our team takes great pride in delivering top-notch repairs for our valued customers. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again at Neighborhood Tire Pros!

- Memorial Drive
5
Memorial Drive

Thank you, C A Adams, for your 5-star review! We're thrilled to hear that you had a great experience with us at Neighborhood Tire Pros. If there's anything else we can help you with in the future, please don't hesitate to reach out.

- Memorial Drive
5
Memorial Drive

This was my first time at this location, and I did receive great customer service. Mitch kept me updated on the progress of my two tires replacement. He even stayed a little late as I arrived right at closing time, due to the tow truck’s delay. I appreciate Mitch and the crew.

Wayne, thank you for taking the time to leave us this great review! We are thrilled to hear about your positive experience at our shop. It's wonderful to know that Mitch and our team provided you with excellent customer service, even during a challenging situation. We will make sure to pass along your kind words to everyone. We look forward to serving you again in the future at Neighborhood Tire Pros!

- Memorial Drive
5
Memorial Drive

Very good customer service and do a very good job.

Thank you for the five-star review, Frederick! We're thrilled to hear that you received excellent service and were satisfied with the quality of our work. We strive to provide the best experience possible for our customers, and it's always rewarding to know that we hit the mark. We appreciate your business and look forward to serving you again at Neighborhood Tire Pros!

- Memorial Drive
5
Memorial Drive

This store always gives excellent service. The reason I choose to come here is because of the professionalism of Mitch.

Thank you for the 5-star rating, Brenda! We are thrilled to hear that your experience with us was excellent. It's wonderful to know that Mitch's professionalism stood out to you. We strive to provide top-notch service to all our customers. We look forward to serving you again at Neighborhood Tire Pros!

- Memorial Drive
5
Memorial Drive

Super friendly and efficient service!

Thank you for the 5-star review, Nicholas! It's great to hear that our service was both friendly and efficient. We strive to provide the best experience for our customers, so we're happy to know we succeeded. If you have any more feedback or need anything in the future, don't hesitate to reach out.

- Memorial Drive