Suwanee, Decatur & Marietta Auto Repair

Always a pleasant experience, friendly and get you out pretty quick.

My car subframe had broke front and back and I work with Zach Heldt, to get it done and he kept in touch with me throughout The Who process and updating me on the status of my car, also kept in touch with my insurance company about what needs to be done on my car. I did appreciate that. Now my car is back on the road thanks to him and the guys at the shop. Thank you they also change my oil, put 2 new tires and did and alignment on my car.

I had a good experience with Goodyear after my car unexpectedly broke down and completely shut off. My vehicle is older, but I hadn’t been having any problems with it, so the situation was stressful. From the moment it was towed in, the team was professional, friendly, and courteous. They kept me informed throughout the entire process and contacted me within a day to explain exactly what was going on with my car. I really appreciated the communication and transparency. Mitch, who I believe is the assistant manager or general manager, did an excellent job of reaching out and making sure I was updated. His professionalism and customer service made a difficult situation much easier. While I’m not an expert on auto repair pricing, I never felt like I was being taken advantage of, and that gave me a lot of confidence in their recommendations. Overall, I was very pleased with the service I received and would definitely return to this location in the future.

Corey was great will be back!!!

Better than great, thanks a million!

I had tires delivered to this location for a routine installation. Two rear tires only. After the tires were installed I went to work 10 miles from this shop. It had been raining all day When driving home noticed a drastic loud metal grinding sound on driver's side back wheel that I did not have prior to the installation. I pulled over, called the shop immediately but it was 5 so I brought it in Saturday morning. As a matter of fact, before I left the shop after the installation the front desk guy told me my front tires may need replacing. But that is all! They never mentioned anything about having metal on metal grind on my driver's side back wheel rotor/pads. WHY WOULD YOUR TECHS/MANAGE LET SOMEONE WALK OUT/DRIVE AWAY IF THEY KNEW METAL ON METAL GRINDING WAS HAPPENING AND NOT EVEN AT LEAST RECOMMEND NEW ROTORS/BRAKES... BUT RECOMMEND TWO NEW FRONT TIRES INSTEAD?? That, with knowing for sure I did not hear that obvious loud grind prior to this installation at this shop, I am confident this shop caused that rotor damage. They never questioned the tech who did the installation to see if he noticed this when he worked on it. This is poor customer service and faulty and dishonest. At the end of the day what goes around comes around and it will always come back to you people/companies who do people wrong. Whether in your personal life or in business. Whether the tech over torqued the lug or just bumped something to hard when putting the tire/wheel back on I am confident that the work at this shop completely destroyed my rotor. The driver's back rotor was just as good as my left side prior to this installation and afterwards just from driving 20 miles that rotor was completed destroyed. I take pride in taking care of my care and being attentive to any issues to be preventive. This shop owes me for the cost of the rotor that was destroyed caused by some faulty work at this shop.

Very helpful and good service, they made sure I was able to pick my car up for work the next day

I had a good experience but the only issue I have is the wait time. I saw my car drive by and I was waiting for them to call my name or come get me as I sat for about 45 mins and went to the counter my keys were hanging on the wall! Just better communication would be good. The work that was done is great though!