Suwanee, Decatur & Marietta Auto Repair

The guys at the sales counter were extremely friendly and helpful. I was also able to get in and out, which was a huge plus. I'll return for my next service.

Excellent service

Showed up as they were closing, in the rain, and they changed my battery with a smile (and super quickly). Awesome service when I really needed it!

Worse place ever, I recommended my mom to come here for an oil change, she is older lady she said everyone was extremely rude to her. She waited it out got her oil done, and said that her car doesn't seem right. I checked her car and lord and behold her oil was blacker than black! I shopped around to see who can do her oil and found American tire lube automotive they were about a half a min away so I called them spoke to Rachel, and they were able to give me a discount because I have already paid for an oil change that seemed like it never happened. When Harry did the oil change he showed me the sludge that was left in my mothers car. I gave him my contact information and told him he will now be handling my mothers car. TAKE YOUR CAR AT AMERICAN TIRE AUTOMOTIVE, don't waist your time here.

Went in for a oil change and was presented with a bill for over $800 because of a stripped oil pan plug. This place tries to get you for every penny you have. Not the first time l have had this kind of experience with them. But it will be the last.

Work was done quickly and affordably.

Michael assisted me at the service desk when I came to pick my car up. I waited for about 3 minutes while he was on the phone. He put his finger up as an indicator that "he'll be w/me" (AFTER About 3 minutes). He mentioned he was talking to his manager, once he placed him on hold. His greeting was a COLD, "WHAT'S UP"? I wasn't sure if he thought I was his HOMIE. I told him I was here to pick up my car. He recalled speaking to me on the phone. He told me the amount & I paid $1320 CASH. He gave me paperwork & said, "Have a good day". He QUICKLY GOT BACK ON THE PHONE..Didn't say THANK YOU....Didn't ask if I had any questions...Didn't give feedback on warranty, etc. I support 2 other Goodyear shops. The Rep THANKS ME, provides feedback & does not send me on my way without asking if I have questions. I WANTED to ask about two other services that I was told were needed. My thought is that your boss (who was waiting "on hold") would be fine with you adequately addressing the customer rather than QUICKLY dismissing the customer to finish talking to him. Disappointed that I was brushed off. Please work on better customer service, particularly after one has just paid $1,320 CASH. Thank you!

I went there because I was hav8ng trouble with my vehicle. I was greeted nicely and received great service. The associate immediately address my issue and pulled my vehicle into the service department. He also offered to get someone to drive me to work. However, they finished in time so I didn't need a ride. Great service!