Suwanee, Decatur & Marietta Auto Repair

7765 reviews
5
Memorial Drive

Steve, your continued support and positive feedback mean the world to us! Thank you for allowing our team to care for your vehicle and provide you with excellent service. We're looking forward to your next visit already.

- Memorial Drive
5
Memorial Drive

I came in with an emergency and I needed to urgently buy a tire and have it changed. David took care of me right away and had me out of the very busy store in less than 10 minutes. I couldn't be more grateful. Thank you all for realizing my emergency and taking care of my issue and expediting the process. God bless.

Thank you for taking the time to share your feedback with us! We are very glad to hear that David was able to assist you right away and you were in and out of the shop with what you needed finished! We appreciate your review & hope to see you back at our location with any future services or tire needs!

- Memorial Drive
5
Memorial Drive

Thanks for coming to see us again, Lennie! We're happy to know you continue to receive five-star service at each of your auto service visits.

- Memorial Drive
1
Memorial Drive

The store manager David Leeds is very rude & could care less if you wait 3hrs or more just to put on 2 new tire. He will never give you a time estimate on waiting bcs you'll be waiting for hours!! Techs can only do as their told & what they can, but CUSTOMER SERVICE IS BADDDD!

Shannon, we are sorry to hear that you did not have the best experience at our location on Saturday, we were extremely busy and were doing our best to accommodate everyone equally. Your tires were not in stock at our location and the courier had been delayed as well, adding more time onto your visit with us. We hope that one busy day at our location doesn’t deter you from future visits to our business. We would like to have you back as a customer of ours in the future and hope to see you do so. If you have any further questions or concerns, please contact us and we would be happy to address them with you.

- Memorial Drive
5
Memorial Drive

Arthur, thank you for the 5 star rating! We appreciate your feedback.

- Memorial Drive
5
Memorial Drive

The staff was friendly and professional, even as I was irritable toward them from my stress. Michael in particular went out of his way to show me his process and logic so I could trust his word about the work I needed done. What could have been several hundred dollars more than I expected got chopped in half thanks to their crew. I'd recommend this place for sure.

David, thank you for taking the time to share your feedback with us, and for the 5 star rating! We are so happy to hear that you were satified with our services & pricing and we were able to get you on your way! We hope to see you back with any future services or tire needs!

- Memorial Drive
1
Memorial Drive

This has to be the most horrible place! The manager David is rude as heck and very unprofessional.

Carolyn, we do not have you as a customer in our system, but we would like to hear from you in regards to your questions or any issues that you experienced while at our location. Please give James (Operations Manager) a call at 770-579-4593 or you can shoot him an email at [email protected]. We look forward to hearing back from you and getting your concern resolved! Thank you.

- Memorial Drive
1
Memorial Drive

Terrible service! Attempted to get a oil change and could not get one because they were trying to close 2 hrs before the time listed on the sign. Bad business!

5
Memorial Drive

After seeing the negative rating I had to come and write. I love the guys up here. They explain any issues I have with my car, I love joking around with them, and Mitch is the best! My car has been serviced up here for the last 5 years and even through human error, they ALWAYS have right there wrong.

Cyntasia, thank you for the 5 star rating! We appreciate your feedback.

- Memorial Drive
5
Memorial Drive

Calvin, thank you for your 5 star rating! We appreciate it!

- Memorial Drive
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