Suwanee, Decatur & Marietta Auto Repair

Gary is the shizz

I never write reviews but this is the second incedence with this location having to keep vehicle overnight. The first time no one called us to let us know the car would have to stay overnight. We were without a vehicle the next day. We decided to come back to this location because they were able to bring the car to us when they were done. At closing yesterday no one called us to let us know the vehicle would have to stay overnight once again. We had to call to find out. The car has been there almost 24 hours. Now we have to pay out of pocket for a rental car and they will not drop off our car when the work is complete. They also will not do anything to compensate for our out of pocket rental cost. Terrible customer service. We have spent a lot of money at this location. We won't be bringing our business back to this location again.

I was having a problem with my Air conditioning unit and took it in to be looked at. I found the problem on line since it is a common problem with Nissan Murano's: blower motor relay needed to be replaced. The guy at the desk told me it would be $90.00 to check it out. You could imagine my surprise when they told me it would be almost $1000 to repair it, requiring the AC amplifier to be replaced. Fortunately I was not in a position to pay that at the time and decided to take it to a private individual who made the repair for under $60. The unit works perfectly without a problem at this point. This is my all time fear with auto repair places: they will charge you an arm and a leg to repair something that they should be experts about. Needless to say, I will never seek the repair services of a Goodyear location for as long as I have a car to drive.

They didn't fix my heater core right the first time and I had to take it back up there

Had my car there at 7:30 am like they told me to, and they were finished with it by 1 pm, like I told them I needed. They took care of a long time problem that I had not had fixed because of the high cost, but they told me the problem was fixable for much less and took care of it. And, gave me a ride home and came back and picked me up, too, so I wouldn't have to wait! I thought they were very fair and courteous, and I don't see that as often as I would like. Thank you to everyone there!

Loved it. A little pricey but the customer service was great, everyone was nice to me, and it didn't take long. They also have wifi! I was able 2 do my work while they worked on my car. I will definitely go back.

I've been to this place twice now and had awesome experiences both times. Their staff was honest about what I needed and recommended repairs for areas of concerns, but didn't push anything on me and kept it affordable. They're also kind, worked quickly, and have wifi to use while you wait! I'm absolutely going back here for tires and additional work soon.

I can always count on these guys to do a great job on my Honda Civic. Prices are fair, repair times are short (so far always within 1 day) and I never feel like someone is trying to push something on me that isn't necessary. Glad they are in the neighborhood!

5/14/2014: They changed the oil in my car and added too many quarts, thus leading to a leak in the engine 6/3/2014: Still leaking oil. My car has never, ever had an oil leak before I brought it here. I took the car in to their shop at their request after they read my review. After putting my car on the lift, they claim the leak is not their doing. Okay, in 6 years it's never had an oil leak, but immediately after I have you change the oil I have a leak. It must be magic. July 2014: (This update was posted to Yelp, which was taken down by Yelp admins stating my review contained no new firsthand experience. I posted this review update after David, the owner of Avondale Tire & Service) asked me to take down my previous review since they didn't damage my car.) So, I took the car in at David's request and they claimed the oil pan gasket is leaking, which, "Has nothing to do with the work performed." They said it would cost $343 to fix. I didn't trust them, so I took it to My Favorite Mechanic, who has done fantastic work for me in the past. I was told the front crankshaft seal was leaking on the car. I asked if overfilling the oil could cause this problem and was told it could definitely cause this, since it was an older car. Thank you so much Avondale Tire & Service for causing $1200 worth of damage to my car. I know you won't help. I know you're not going to fix this. You have claimed several times you "really looked at the car" and you guys didn't cause any problems. You did.