Suwanee, Decatur & Marietta Auto Repair

Great service! Always update me on what's going on with my vehicle and get things done in a reasonable time.

Excellent, excellent service! They were able to price match me with pep boys with a written quote. Nobody else had my hub bearing available on a Saturday. I really needed my car for the rest of the weekend. I had one of the technicians, Gary, ride with me around the corner and he was able to tell me right away what my problem was. He told me to go inside and talk to Mitch or Michael. I went in and spoke with Michael. I had the best customer service I've ever had here in Georgia to be honest. It's very hard to come by especially in that area of town. I was more than pleased that they were able to get my part and put it on my tire, on a Saturday within two hours. Don't let the area fool you, you will get the best service at this establishment. I think them greatly for getting me back on the road safely.

Very bad service.....they don't solve your problem at 1 time, even if you explain in details.....for small work they take 2 to 3hrs and they do incomplete work....l went 3 times for wheels aliments, they take 2hrs every time but problem not solved.....very bad services and bad attitude.... If you are visiting this location to fix your car any problem....don't waste your time and money.

Gary is the shizz

I never write reviews but this is the second incedence with this location having to keep vehicle overnight. The first time no one called us to let us know the car would have to stay overnight. We were without a vehicle the next day. We decided to come back to this location because they were able to bring the car to us when they were done. At closing yesterday no one called us to let us know the vehicle would have to stay overnight once again. We had to call to find out. The car has been there almost 24 hours. Now we have to pay out of pocket for a rental car and they will not drop off our car when the work is complete. They also will not do anything to compensate for our out of pocket rental cost. Terrible customer service. We have spent a lot of money at this location. We won't be bringing our business back to this location again.

I was having a problem with my Air conditioning unit and took it in to be looked at. I found the problem on line since it is a common problem with Nissan Murano's: blower motor relay needed to be replaced. The guy at the desk told me it would be $90.00 to check it out. You could imagine my surprise when they told me it would be almost $1000 to repair it, requiring the AC amplifier to be replaced. Fortunately I was not in a position to pay that at the time and decided to take it to a private individual who made the repair for under $60. The unit works perfectly without a problem at this point. This is my all time fear with auto repair places: they will charge you an arm and a leg to repair something that they should be experts about. Needless to say, I will never seek the repair services of a Goodyear location for as long as I have a car to drive.

They didn't fix my heater core right the first time and I had to take it back up there

Had my car there at 7:30 am like they told me to, and they were finished with it by 1 pm, like I told them I needed. They took care of a long time problem that I had not had fixed because of the high cost, but they told me the problem was fixable for much less and took care of it. And, gave me a ride home and came back and picked me up, too, so I wouldn't have to wait! I thought they were very fair and courteous, and I don't see that as often as I would like. Thank you to everyone there!