Memorial Drive
I took my dodge Journey in this shop 6 times to get the same problem fixed, (because I have a warranty on the parts) and yet the problem is still there. My truck is still leaking antifreeze. After each time I take it there, they say the problem is fixed…but it’s not. They keep having the same mechanic to fix my truck after I politely asked them to not put him on my car. I spent a lot of money on parts, labor, and wasted time on them just to fiddle around and not do what they were suppose to do. I refuse to take my truck back to this shop just so I can waste more time, money, and missing work just for them to screw up again…So now I have to take my car to the dealership, spend hundreds of more dollars for them to fix what Goodyear was suppose to fix. And I spent $28 on windshield wipers on November 1st, just for the driver side one to fall off as I’m driving in rain heading to Ohio on November 21st. Smh Never going to this shop again. Picture was taken this morning(November 29th) Customer service was cool, I just got ripped off. EDIT on 12-13-23: I never received a call from y’all about rectifying the issue. Not one call, voicemail, etc. I know this because I pulled up my call history and phone bill. So, for y’all to respond with that false statement tells me all I need to know about this shop. A bunch of liars. Thanks but no thanks.
Jessica, we are sorry to see your review, we did attempt to call you to work out a resolution for you. If you could please call us back, the number is 404-809-3975.
- Memorial Drive