5
Memorial Drive

I was impressed with the very professional, courteous, and fast service.I will definitely return.

5
Memorial Drive

Everything went well - very timely. My tire was changed within the hour and customer representative were very polite.

5
Memorial Drive

Very courteous and respectful. I appreciate their swiftness in viewing my history and adjusting my bill with discounts. Tire Pros for life of my vehicle. Thanks so much to Mitch and all the other Associates that helped me!

5
Memorial Drive

The only place I take my car to for an oil change and necessary repairs. Make sure to get there when they open because it will be a wait. If you don't, the wait is worth it because the customer service is exceptional, the guys are professional, polite and do thorough quality work!

5
Memorial Drive

Always great customer service

5
Memorial Drive

Excellent service.

4
Memorial Drive

It was quick and pleasant. I appreciated the efficient service.

Thank you for the feedback, Valerie! We appreciate your business and will look forward to seeing you and your vehicle at Neighborhood Tire Pros & Auto Repair when it's time for your next tire service or wheel alignment.

- Memorial Drive
1
Memorial Drive

I went to get an oil change and was charged 2 times notified the guy who rang me up and he said it didn’t. I showed him both charges on my text and my card app. Called the next day and he said one payment is confirmed and the other is in pending status. Still have yet to receive a refund after telling him 2x that I was charged twice while I was there. Definitely wouldn’t recommend to anyone. This could have been easily prevented if he would have been listening to understand not listening to reply. If the money wasn’t in my account to take out 2x I wouldn’t have been able to pay for the service I’m sure he didn’t think about that. If the situation was resolved before I left the building I wouldn’t be waiting on a refund after telling someone multiple times the money is gone out my account. Never again I now know where not to go.

Tania, we apologize for the inconvenience, and we are glad we could get in contact with you to talk things through. As we discussed on the phone, there was a glitch in our computer system but once it was pointed out to us we set a refund on the way which will go through once your bank is open again on their normal business hours. Again, we are deeply sorry to hear you had anything less than a wonderful experience with us. If you would like to talk anymore on your situation we would be more than happy to talk with you if you reach out to us at (404) 809-3975.

- Memorial Drive
5
Memorial Drive

Casey, we appreciate your support! Thank you for the 5-star review!

- Memorial Drive
2
Memorial Drive

I went in for a simple new set of tires with a quote of ~$500. Once I was there, I was presented with a list of additional services suggested. I saw a total price listed on the bottom of this page, which was about $135 more than the original quote, so I thought, why not. Come to find out, the total on the bottom of this page was in ADDITION TO the original quote. To my surprise when I go to pay the bill, 4.5hrs later (btw there was no warning this would take 4.5hrs, and I had an appt) the total was magically over $1300. I was a female in there alone, for what it’s worth. I misunderstood the information sure, but never was I told, “btw this total is in addition to the cost of the tires”. I am giving 2 stars instead of 1 because they did offer me pizza, since I sat there for 4.5hrs and of course didn’t bring food because what mechanic takes 4.5hrs to change some tires after all (no one warned me the “additional services” would add hours worth of time). I would not recommend this place unless you read their paperwork VERY carefully and are well-versed in the mechanic world.

Chantelle, we are deeply sorry to hear you had anything less than a wonderful experience with us. The reason for the price was because of the additional costs added to the original when our staff spoke with you about the additional issues that should be taken care of. As for the time, we will work to be better about giving time frames more clearly in our communication, we deeply apologize for the mixup and the inconvenience. We have reached out in hopes of being able to talk with you and find a positive resolution, please give us a call back so we can discuss your experience further and help out. (404) 809-3975

- Memorial Drive