Suwanee, Decatur & Marietta Auto Repair

7638 reviews
5
Memorial Drive

We appreciate you taking the time to leave us 5-stars Johnathan!

- Memorial Drive
5
Memorial Drive

Hi, DeeDee! Thank you for choosing Neighborhood Tire Pros and awarding our team five stars. We appreciated the opportunity to work with you and hope to do so again the next time your vehicle needs service.

- Memorial Drive
5
Memorial Drive

Friendly and professional! Take my vehicles here everytime, even though it's a bit far from my house.

We appreciate you choosing to work with us despite the long drive, Shayan! Your support means a lot to our team and we're already looking forward to assisting you the next time your vehicle needs tires, service, or repair.

- Memorial Drive
3
Memorial Drive

Third time here this time for and oil change, after a two hour wait and service I’m told five more minutes until completion. Only to be told they don’t have the oil and had to make a store run. (Still here) arrived at 7:30 still her at 10😤😡

We're sorry to hear you experienced a longer than expected wait time, Starmeka. We'll continue to improve upon our communication around service length. If you'd like to discuss your visit further, feel free to contact our Operations Manager, Elvis, by calling 404-809-3975.

- Memorial Drive
5
Memorial Drive

My experience with Tire Pros was outstanding and my customer service DJ was great as well and I will be back.

We look forward to seeing you next time, Carmela! Thank you for choosing Neighborhood Tire Pros for your auto care services.

- Memorial Drive
5
Memorial Drive

Thank you for the 5 Stars Michelle!

- Memorial Drive
2
Memorial Drive

Ordered tires online to be installed on a scheduled date. On the day of, I didn't receive a call confirming the appointment, and had to call myself. They said there weren't actually doing scheduled appointments and I just had to come in first come first serve. The estimated time was 2-3 hours but it ended up being over a 4 hour wait, and they seemed to not have the right tools on hand to reinstall certain bolts. Disappointed with the poor coordination between their online and physical storefronts.

Hello, Kanwei. We're very sorry to hear you were dissatisfied with your tire installation here at Neighborhood Tire Pros & Auto Service. Our Operations Manager, Elvis, would like to speak with you further about the situation. If you're willing, please call him at 404-809-3975. We hope you'll reach out soon!

- Memorial Drive
5
Memorial Drive

Thanks for another five star rating, Montague!

- Memorial Drive
5
Memorial Drive

I've always received friendly and speedy service. They're great about communicating updates and being transparent with cost and times.

We're very happy to know we've always been able to provide you with efficient service and clear communication, Megan! Thank you for choosing Neighborhood Tire Pros for your auto service needs.

- Memorial Drive
5
Memorial Drive

Hi, Holly! Thank you for choosing Neighborhood Tire Pros & Auto Service for your vehicle's service needs. We hope you'll come work with us again in the future.

- Memorial Drive
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