Suwanee, Decatur & Marietta Auto Repair

7704 reviews
2
Suwanee

They could use a class on customer service. If I wouldn't have had a time constraint, I would have walked out. As soon as I walked in, I felt an icy vibe, but witnessed them being welcoming to others. Hopefully, they'll improve going forward.

Thank you for your feedback, Sharahnne. We sincerely apologize for the experience you had with us. Providing excellent customer service is our priority even if things are busy, and we're disappointed to hear that we fell short during your visit. We appreciate your comments and will use them to improve our service going forward!

- Suwanee
5
Suwanee

Emissions inspection. Was quick easy and kiosk at Kroger made it possible to get sticker same time.

Thank you so much for the 5-star rating, Barb! We're thrilled to hear that you had a quick and easy experience with our emissions inspection. Our convenient kiosk at Kroger definitely makes it easier for our customers to get their sticker at the same time. We appreciate your support and look forward to serving you again in the future. Have a great day!

- Suwanee
5
Suwanee

Thank you for the 5-star rating, Krisha! We strive to provide great service to the Suwanee community and are glad this was reflected during your visit. We look forward to working with you again. Take care!

- Suwanee
3
Suwanee

Alignment not done correctly. Guessing that an adequate test drive was not done. I noticed within 2miles of leaving the shop.

David, we are sorry to hear of your negative experience. Our team was more than happy to address the issue when you brought your vehicle back. To talk about this more in-depth please give us a call at 404-809-3975. Thank you.

- Suwanee
5
Suwanee

I received outstanding service at the Suwanee location. John and several others were extremely helpful with everything I needed, and did excellent work. .

5
Suwanee

The staff is friendly and helpful. Got my emissions done very quickly.

Thank you for taking the time to leave us this positive review, Sue! Our team prides ourselves on providing friendly and efficient service, and we are glad to know that we met your expectations. Thank you for choosing Neighborhood Tire Pros & Auto Service for your emissions needs, and we look forward to serving you again in the future. Have a great day!

- Suwanee
5
Suwanee

Flat tire under warranty...there were no issues/problems. Done in a jiffy!!

5
Suwanee

Had emissions test done here. Friendly staff and got me in and out quickly. Plus the tag renewal kiosk is in the Kroger in the same shopping center, so I “knocked out 2 birds with 1stone”.

Thank you for choosing Neighborhood Tire Pros & Auto Service for your emissions test, Andy! We are glad you found our location convenient and we could get you back on the road safely. We hope to see you again in the future!

- Suwanee
5
Suwanee

Thank you so much for the kind words, Abraham! We are glad you had a great experience at our shop for your auto repairs. Our team is proud to earn your trust and we hope to see you again. Take care!

- Suwanee
4
Suwanee

They were honest. They told me there was nothing that they could find wrong with my car. I rewarded them by letting them sell me an oil change which they did competently.

Thank you for choosing Neighborhood Tire Pros & Auto Service for your automotive services, Jim! We believe honesty and communication are essential to provide our customers with excellent service and we are glad this was reflected during your visit. If there's anything else we can do to keep you driving safe, please give us a call. Take care!

- Suwanee
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