1
Suwanee

The oil light of my Passat was constantly on. They took action saying that they could solve this problem, but they only changed the oil of the vehicle and sent me away. I paid $295 for this. But 2 days later, the vehicle's oil light came on again. They couldn't even find out what the problem was. They did not refund the money. I definitely wouldn't recommend them.

Mustafa, we are sorry to see your review, when you came in, you requested we resurface your rotors and complete an oil change, which totaled $295. When you came back for services your vehicle had no oil when you arrived so we let you know this was an internal engine issue. If you want to further discuss this issue we would love to talk to you please call us at 404-809-3975.

- Suwanee
5
Suwanee

Thanks for the great rating, James!

- Suwanee
1
Suwanee

I called to ask how much to install a tire this clown 🤡 says $135.... And that's to mount and balance the tire only. He tells me he doesn't see a point in doing it for less and follows up sarcastically saying good luck finding it for less. Well to the clown who answered. I'm getting it done for $38 at Discount Tire... Upsell and rob someone else hope others find this review useful. Update. 9/25 Now you guys want to lie and say I said multiple I was specific. You guys are truly clowns and full of it.

Hi Percy, our $135 was a quote for balance and installation on all 4 tires, we are sorry there was a miscommunication. Each tire would be $33.75, but when you called you said multiple tires not singular.

- Suwanee
5
Suwanee

It was great!! They were able to get me in and out in less than 20 mins with my emissions test! Thank you so much!!!

Marcela, thank you for choosing Neighborhood Tire Pros for your emissions test.

- Suwanee
5
Suwanee

They did a great job

Thank you, we are glad to hear you are pleased with our services!

- Suwanee
1
Suwanee

I came to try to fix a noise issue with my brakes that they caused when they installed my brakes and I’ve come here multiple times and have spent a good amount of money, but this time I came I was there for 30 minutes without even being acknowledged. They even helped multiple people that came after me, so I just left. Definitely won’t be coming back.

Austin, our store manager is going to reach out to you, we are sorry that this happened. We unfortunately lost you in the crowd somehow and we want to make it up to you if we can.

- Suwanee
5
Suwanee

Great Job as always

5
Suwanee

Great service, and they did a wonderful job.

5
Suwanee

My daughter has used this business for a number of years so it came highly recommended to me. After having a bit of a bad experience at a dealership I decided to try something different. Neighborhood Tire Pros were very helpful and took care of any questions that I had. When it became time to buy 4 new tires the manager was great to work with. He was even able to under price what Costco had quoted me for the same tires. He also helped me get a rebate from Michelin before the rebate expired. The tires got ordered and everything done within 2 days. I think I have found a new place to be taking the car. Thank you Neighborhood Tire Pros and Manager Matt Brown 👍

Thank you for your feedback, Gayle! We are so happy to help you with new Michelin tires, thanks for the review. We look forward to seeing you next time!

- Suwanee
5
Suwanee

The Staff is fantastic and really knows their stuff. I know when I bring my cars here I'm getting the best price and care I can.

Thank you, Megan, we are glad you trust our service! Thank you for choosing Neighborhood Tire Pros!

- Suwanee