5
Suwanee

Hi, Rainey! Thank you for sharing your feedback with us. We're grateful to know you received five star service from our team of automotive professionals. Please come again the next time you need tires, vehicle maintenance, or auto repair.

- Suwanee
5
Suwanee

Thank you for choosing Neighborhood Tire Pros & Auto Service of Suwanee, Carlos! We're happy to know your experience was worthy of five stars.

- Suwanee
2
Suwanee

They did the work they were supposed to but we're supposed to call when the job was finished. I dropped the car off for an oil change and tire rotation around 10am. I got a call at 5:02pm and all the guy said was your car is ready. I drove straight there and they were closed. Why did it take so long for the simple service and why did they call 2 minutes after they closed without saying anything about closing. This was on a Saturday so I didn't get the car back until Monday. It out a strain on the rest of the weekend including Monday when we had to pick the car up to get to work. When I asked the guy about it at the counter he just blew it off. Been going there for years. If this happens again they will loose my business.

Ed, thank you for sharing your honest feedback with us. We appreciate your review as it will help us improve and enhance our customer experience. We can assure you that the lack of communication you received surrounding your auto service was an atypical situation. If you'd like to discuss your visit further, please contact our Operations Manager, Elvis, by calling 404-809-3975. We hope you'll continue to choose Neighborhood Tire Pros & Auto Service so we can show you this particular instance is not a reflection of our usual stellar service. Thank you.

- Suwanee
4
Suwanee

Hi, Travis! Thank you for choosing Neighborhood Tire Pros & Auto Service of Suwanee. If there's anything we can do to make your next visit a five star experience, please let us know.

- Suwanee
5
Suwanee

Excellent service

We're very pleased to hear that, DH! Thank you for choosing Neighborhood Tire Pros & Auto Service in Suwanee!

- Suwanee
5
Suwanee

I’ve always had the best experience bringing our vehicles here, and today was no exception. I came in for a flat tire and was in/out within 30 minutes. They are knowledgeable, super friendly, and efficient! Even gave my son some toy cars. Just went above and beyond. I will only bring my vehicles here! Thank you!

We're honored to have earned your trust and continued support, Amanda! Thank you for allowing us to care for your flat tire repair. We look forward to seeing you next time!

- Suwanee
5
Suwanee

I cannot recommend this place enough. I had dropped my car off on a Saturday morning without a prior appointment. I explained my issue and went on my way. Prior to this, I was told by some other places that the part I needed for my car was on back order and I would need to wait about a month before it would be in stock; time that I didn’t have. I received a call from this shop a few hours after I dropped my car off saying it might be a few days before they can get the part themselves, which was less than ideal, but it was a better estimate than what I was receiving. 30 minutes before they close, I received another call, telling me that they drove out of their way to the only place in the metro area to get the part that I needed, and my car was ready to be picked up. Absolutely amazing service and quality of work given the short notice.

We're so glad we could get the part and complete the repair for you, Solen! Thank you for giving us the opportunity to repair your vehicle. It was a pleasure meeting and working with you and we very much look forward to providing you with more five star auto repair and service experiences in the future.

- Suwanee
5
Suwanee

Justin was very helpful. He gave great customer service.

Thanks for sharing your feedback about Justin's service, Kennedy! We're glad to hear he made your Neighborhood Tire Pros & Auto Service experience an enjoyable one.

- Suwanee
5
Suwanee

Thank you for allowing our Suwanee team to care for your vehicle, Thien. It was a pleasure to work with you and we hope you'll return the next time you need vehicle maintenance, tires, or auto repair.

- Suwanee
5
Suwanee

Hi, Kendall! Thank you for choosing Neighborhood Tire Pros & Auto Service. We're happy to know you received five star auto care from our team. Please come again!

- Suwanee