Suwanee, Decatur & Marietta Auto Repair

My 2017 Jeep had a check engine light on and was getting an engine overheating light as well when the jeep was idling. When I brought my Jeep to these guys it had 2 engine codes from diagnostic reports that included P0693 and P0480. Both of these are described as cooling fan control circuits in the diagnostic report. After I left the Jeep with them they called me and said I needed the fans replaced. They charged me around $900. I got the jeep back and within a day the check engine light came back on. And the engine overheating light is coming on when the jeep is idling. And the diagnostic report is exactly the same codes P0693 and P0480. I brought the Jeep back to them. They kept it for a day and a half and told me they wanted to replace more stuff at more cost to me. The way they described what was going on sounded like they were guessing. In my opinion these guys do not know what they are doing. They should have told me that this was out of their wheel house. They ripped me off. Now I am out $900 and am taking the Jeep somewhere else. I would advise anyone to steer clear of this business.

Salesperson not very friendly? She spoke really harshly when I inquired about the fluid levels in the car. I've taken my car there before for oil changes and was time for the 5,000 mile check up. So I dropped my car off at the store expecting to have the oil change tires rotated and balance and all of the other fluid level checked and topped off. When I picked up my car from the store before I left I checked the levels of fluids the brake fluid was low power steering fluid was still low and the water reservoir level is low. So I asked to sale person about this and she replied we don't top off the fluids for those systems to do that would indicate there was be a leak. She did not expound or offer any resolution to that situation. Not sure what I expected but I did not expect that response I wanted my car to be fully performing to the maximum for this road trip. But thank you all for listening I would really consider hard returning to that store

Good service and fair price

The last interaction with this company was horrible. They didn’t have my tire that I brought from them. so instead of accommodating me with a discount on a new tire, they told me I had to pay full price. They did a oil change that supposed to come with inspection of the car, they did not do it. I will not spend another dime at this place. They don’t value you as a customer.

Ordered tires online to be installed on a scheduled date. On the day of, I didn't receive a call confirming the appointment, and had to call myself. They said there weren't actually doing scheduled appointments and I just had to come in first come first serve. The estimated time was 2-3 hours but it ended up being over a 4 hour wait, and they seemed to not have the right tools on hand to reinstall certain bolts. Disappointed with the poor coordination between their online and physical storefronts.