5
East Cobb

Awesome staff that never tries to sell me stuff I don't need. They're great at telling u what u are probably going to need to fix in the future and recommending what to do first. Always a good experience and super fair prices. I usually deal with Elvis or Justin would DEFINATELY recommend this shop especially to us ladies since I have never had an issue with them recommending extra work or higher prices to me my mom or my sister

1
East Cobb

They didn't give me receipt after the service, when I ask for the receipt, the guy with glasses picked it up from the TRASH CAN, I did most of my service there since 2013, is that all I got? Absolutely ridiculous!

4
East Cobb

Ask for Elvis, he is great w/ customer service.

1
East Cobb

Don't know much about the repair shop but the store clerk choked someone today as if he was on some assortment of drugs. Trash.

1
East Cobb

I have been taking vehicles there for oil changes for years. Recently my wife (who knows and has worked on cars) took her car in, and they tried to get her to agree to a power steering fluid change, stating "this vehicle is like Hondas and Toyotas where fluid is always circulating, unlike rack and pinion." I checked the owners manual and with the dealer service center - this vehicle does NOT require a power steering fluid flush. I won't be going back.

2
East Cobb

Well got my car emission testing done here. I am not sure what it was but all the people working seemed to not want to be there. Work is a chore I guess.

1
Avondale

I called about tires for my Audi and was told the shop would price-match with Tire Rack, an online tire site. Made a deal that I was to pay the online price and the cost that I would have paid for shipping the tires to the local facility for installation. When I arrived the next morning to have the tires installed, was given a higher price. Objected and asked why and was told the shipping costs were $38.00 per tire even though I had seen online what shipping would be and knew that was an inflated number. Essentially, this place was trying to con me into paying another $80+ above the deal they had agreed to on the phone the previous day. My recommendation: find another tire store, one that won't try the bait-and-switch.

5
East Cobb

My son goes in for his first oil change (in his life) in his new car and forgets to present the $8.00 coupon. So he comes back later to ask for the credit and they said no. I guess it's his bad luck. But he has been advised not to go back. Try Honest Car Care where if you forget your coupon, they still trust you enough to honor it. After consideration, BP saw the errors of it's ways and went above and beyond to make it right. They gave my son a credit for the entire oil change. While I think a full refund was unnecessary, they did what they felt was the right thing to do. They were responsive and my son says 'thank you'.

5
East Cobb

Brought 2012 Honda Accord in for a 10 minute oil change and was in and out in well less that 10 minutes. Prompt, excellent and thorough service. They did not try to upsell me on 27 different "high margin" items in the process, either. Highly recommended.

5
Downtown Decatur

Great and timely service along with very nice customer service. I will definitely return!