Suwanee, Decatur & Marietta Auto Repair

Thank you for the positive rating! We appreciate the feedback and look forward to your next automotive service visit.

Hi Denise! We tried calling earlier and had to leave a voicemail. Hopefully you received it. We'd like to schedule a time to recheck your tire balance and resolve this issue for good. When you have a moment, please call us at 404-991-3242. We look forward to hearing from you!

Hi Meredith. We're glad to know you were satisfied with our service. We also completely understand your discomfort about entering our facility. What we don't understand is why you are choosing to spread false information about the precautions we are taking to minimize risk and exposure of COVID-19. As you saw during your visit, we have 6ft distance markers on the floor, sneeze guards, and all our staff members wear masks when working with our customers. We also sanitize keys and have implemented text-to-pay which allows you to avoid touching our POS system. Unfortunately, we do not have any control over whether or not other customers wear masks, which is why we've worked so hard to implement new policies to keep everyone safe. It's disappointing to receive such negative feedback when we made every effort to accommodate your concerns. If you'd like to discuss your visit further, you may call 404-991-3242 and ask for Elvis. I am the manager and assisted you with your payment earlier today. Thank you.

Thank you, Tom! We really appreciate the positive feedback and generous rating. Thank you for choosing Neighborhood Tire Pros & Auto service for your auto repair and maintenance needs. We hope to work with you again in the future.

We're very disappointed to hear your recent experience has lead to your decision to seek service elsewhere, Carly. We are also sorry you felt as though our staff didn't care. We work hard to ensure all our employees are providing excellent service for every customer. That is why we accommodated your auto services despite the fact that you hadn't made an appointment. Unfortunately, the Road Hazard Warranty would not cover tire replacement for your situation. We explained the conditions of the warranty during your visit, but if you have further questions feel free to contact us at 404-991-3242. We hope the tire repair we completed is performing well for you and that you stay safe on the road. Again, please reach out if you'd like to discuss your experience with a member of our team. Thank you!

Thanks for the five-star rating, Michael!

Thank you, Nancy! We really appreciate your positive feedback.

Thanks for the positive rating, Mark! We're happy to know you enjoyed your visit here at Neighborhood Tire Pros & Auto Service. If there's anything we can do to make your next appointment a five-star experience, please let us know.

Hi, Josh! Thank you for awarding Neighborhood Tire Pros & Auto Service five stars! We appreciate the feedback and look forward to providing you with more quality auto repair and maintenance services in the future.

Hi, Brandon! Thank you for providing us with your honest feedback! We're happy to know you were satisfied with our service. However, we would like to apologize for your wait time. We aim to provide every customer with efficient service, and we will work to give more accurate time estimates in the future. Thanks again for your feedback!