1
Downtown Decatur

Worst customer service I have ever experienced, this was my first time at this establishment, if I could given a zero I would have , they literally talked down to me, as if I was not important, will never go back and will advise others to stay away

We sincerely apologize for your experience, Angela. It's never our intention to make any customer feel unimportant or disrespected. We strive to provide clear and thorough explanations for all services, and we understand that pricing can sometimes be unexpected, especially when more work is needed than initially anticipated. We take your feedback seriously and would love the opportunity to address this further. Please feel free to contact us directly.

- Downtown Decatur
5
Downtown Decatur

Neighborhood Tire Pros and Auto Service in Decatur makes getting service work done easy and convenient. The staff is pleasant and answered my questions clearly. The work was done in the time frame promised while I waited in their clean and comfortable waiting area.

4
Downtown Decatur

I was satisfied with my service and it was done in a timely manner. I would recommend your business to anyone needing car service.

5
Downtown Decatur

5
Downtown Decatur

I had a tire replaced there. The staff was friendly, and the work was done efficiently and well.

5
Downtown Decatur

Had 2 vehicles emission tested and had a problem with one vehicle after it was towed, problem fixed for alot less then expected, super friendly service. My go to for all my vehicle needs

5
Downtown Decatur

They even put a complimentary 3.5 in my glovebox! Lit! Pretty sure they're growing weed in the back, and the gnome is a wizard.

Thanks for the 5-star review and the creative imagination! While we’re definitely not growing anything but great service back here, we’re glad you had a memorable experience. Let us know if your car needs anything else—no magic required.

- Downtown Decatur
5
Downtown Decatur

I contacted Neighborhood Tire Pros & Auto Service the night before I came to them to replace my two front tires. They were very professional on the phone and when I arrived there the next morning. They completed the replacement in the time that they estimated and were very helpful.

Thank you for the kind review, Joleen. We're glad to hear our team was helpful and delivered on the timeline we promised. We appreciate you choosing us and look forward to assisting you again in the future.

- Downtown Decatur
5
Downtown Decatur

Good service

Thanks so much for the review! We’re glad you had a good experience and appreciate the 5 stars!

- Downtown Decatur
5
Downtown Decatur

Thank you for taking the time to leave us a review, Beverly! We appreciate it, and your business.

- Downtown Decatur