3
Downtown Decatur

I had a 2 o'clock appointment. You never took my car until after 3 pm. Some lady came in and said she had a 3 pm and she went before me. I was the last one to be waited on. Some man came in and he needed an emission check and he was waited on before me. Why give me a 2 pm appt. if you could not service my car at that time? I did NOT appreciate being treated like that. Seems the work on the car was done right. DO NOT CONTACT ME with ads, etc.

Dear Claudia, we deeply apologize for the delay in servicing your car and any inconvenience it caused. We strive to prioritize appointments and ensure timely service. We will investigate the circumstances you described and take necessary steps to prevent this in the future. Your feedback is valuable in helping us improve our operations. We respect your preference and guarantee no future contact.

- Downtown Decatur
5
Downtown Decatur

I trust neighborhood tire pros for all my auto repair.

Thank you, William, for trusting us with your auto repairs! We're delighted to be your go-to shop for all your tire and car maintenance needs. Our team is committed to providing you with top-notch service and ensuring your satisfaction. If you have any questions or need further assistance, don't hesitate to reach out. Safe travels!

- Downtown Decatur
5
Downtown Decatur

Convenient location, next to Kroger L/S at Dean. I have been a customer for a couple of years and every time have left with a smile for the great service and friendly and professional help. Totally recommend this location.

Thank you, Jeanne! We're delighted to have you as a loyal customer and are thrilled that you always leave with a smile. Customer satisfaction is our top priority, and we're grateful for your recommendation. Your kind words made our day!

- Downtown Decatur
5
Downtown Decatur

My experience was relaxing. I was greeted when walking in the door. My technician was both knowledgeable and helpful.

Thank you for taking the time to leave such a kind and detailed review, Robin! We are thrilled to hear that your experience with us was relaxing and enjoyable. Our team strives to provide the highest level of service, and we're glad to know that both our greeting and expertise made a positive impression on you. Your praise means a lot to us. We hope to see you again soon!

- Downtown Decatur
5
Downtown Decatur

The alternator died and they did a good job and got it fixed quick.

Thank you for the 5-star review, Anonymous! We're happy to hear that we were able to quickly fix your alternator. Providing efficient and quality service is our top priority. We appreciate your feedback and we look forward to serving you again in the future!

- Downtown Decatur
5
Downtown Decatur

Good, professional, prompt

Thank you for the wonderful review, Maxzine! We strive to provide professional and prompt service to all our customers. It's great to hear that your experience with us was positive. If there's anything else we can assist you with, please don't hesitate to reach out.

- Downtown Decatur
5
Downtown Decatur

This morning, I bought new shoes for my BMW. My family and I use the mobile service and the shop for most of our car needs. The staff is incredibly friendly, respectful, and efficient. I will continue to use them for all my vehicles.

Thank you, Cameron, for choosing our shop for your car needs. We're glad to hear that you had a positive experience with our mobile service and our staff. It's always our goal to provide friendly and efficient service. We look forward to helping you with your vehicles in the future!

- Downtown Decatur
5
Downtown Decatur

Thank you for the 5-star rating, Yamila! We're thrilled to know you had a great experience with us. If there's anything else we can do to make your experience even better, please let us know!

- Downtown Decatur
5
Downtown Decatur

Great service. Explained the inspection red flags and talked them through with me. Some I approved, some I’ll wait. Overall communication good and that helps me feel trust in the service.

Thank you, Dave, for your wonderful review!

- Downtown Decatur
5
Downtown Decatur

Thank you for the 5-star rating, Anthony! We appreciate your feedback and are delighted to hear about your positive experience with us. If you have any further questions or need assistance, please don't hesitate to reach out. We look forward to serving you again in the future!

- Downtown Decatur