5
Downtown Decatur

Prompt & professional!

5
Downtown Decatur

They did not have my tire size. They went out of their way to get me one. It came they installed it and explained what was wrong g with my rim. They fixed it and I was on my way.

5
Downtown Decatur

Professional

5
Downtown Decatur

Very clean waiting room. Employees were very nice. I brought my car in with a flat I was expecting to have to buy a tire but they were able to patch it up. They gave me a time it would take because they were backed up and it was done when they said. Very pleased I will be back

5
Downtown Decatur

Excellent customer service!!!

4
Downtown Decatur

Was upfront about the work needed and helped gauge what I could put off for a later. It would’ve been a five star review, but unfortunately, they left my car unlocked all weekend long in their parking lot From Thursday through Monday morning. When I mentioned it to one of the guys who works the front desk, his response was, “I didn’t do it“ - taking no responsibility for the actions of the others that worked. A simple apology on their behalf would’ve gone miles.

5
Downtown Decatur

The staff is helpful and friendly. It was a quick and easy process getting my vehicle serviced.

5
Downtown Decatur

Always courteous and go above and beyond to assist.

5
Downtown Decatur

They explain very well the problem and give you choices for repair! Very knowledgeable people. I won’t go anywhere else.

Thank you, Rich, for the 5-star review! We’re so glad to hear that our team’s transparency and expertise made a difference for you. It means a lot that you trust us with your vehicle and choose us as your go-to shop. We look forward to continuing to take great care of you and your car!

- Downtown Decatur
5
Downtown Decatur

This is a great auto repair shop! Very knowledgeable and friendly staff and I've never felt like they're suggesting unneccesary repairs. Shout out to Matt and Daniel.

Thank you so much for the 5-star review! We’re thrilled to hear you’ve had great experiences with our team and appreciate your trust in us. Matt and Daniel will be happy to know they made a positive impression. We’re grateful for your support and look forward to helping you again whenever you need us!

- Downtown Decatur