Suwanee, Decatur & Marietta Auto Repair

7090 reviews
5
Downtown Decatur

Picked up a nail in my new tire today. Dropped by in the late A.M. They repaired the tire and had us on our way to continue Christmas Eve in no time at all. The staff were very nice, too. The shop is very clean and comfortable. I have always had a good experience here. I am very grateful for their help! 👍👍👍

Thank you for the feedback! We're more than happy that we could repair your tire and get you back on the road so you could enjoy your holiday. We hope it was a great one! We will see you at Neighborhood Tire Pros & Auto service the next time your vehicle is in need of repair or maintenance.

- Downtown Decatur
5
Downtown Decatur

They went above and beyond to service my vehicle. To find the right windshield wipers for my car. Great service. Thanks

Thank you for taking a moment to share your feedback with us, Vanessa! We're happy that we were able to find and install the correct windshield wipers for your vehicle. We always want to make sure our customers are traveling as safely as possible and that means having clear visibility! We will hope to hear from you the next time your vehicle is in need of service.

- Downtown Decatur
5
Downtown Decatur

Thank you for the 5-star review, Marcia! We will hope to see you at Neighborhood Tire Pros & Auto Service when it's time for your vehicle's next preventative maintenance or repair service.

- Downtown Decatur
5
Downtown Decatur

Came to Tire Pros because Mavis/NTB is a complete joke. I bought tires in July 2018 with a 45k guarantee and they refuse to help me get a credit back from the manufacturer. Tire Pros called and got me a 65% credit on two tires - the other 2 had impact damage. I worked with the mgr, Cindy and purchased a new set of tires for basically the price of 3. Cindy was prompt, communicated well, and the guys at the shop had me in & out in less than 90 mins. Very pleasant experience from a car repair retailer I did not expect and am grateful for.

Thank you for sharing your experience with us, Cortland! While we're sorry to hear about your previous one, we're extremely happy that we could get you credit for your tires and help you find a new set. We hope that you will give your friends at Neighborhood Tire Pros & Auto Service a call the next time you're looking for quality customer care and automotive services!

- Downtown Decatur
5
Downtown Decatur

Nothing wrong with this place and the guy who processed my card was friendly and fun

Thank you for the kind review, Kristen! We're happy to hear that you had a great time at Neighborhood Tire Pros & Auto Service as we aim for each customer to leave happy with our customer care and quality services. Please don't hesitate to give us a call the next time your vehicle is in need of service!

- Downtown Decatur
5
Downtown Decatur

Helpful and efficient. I’ll be back!

We are happy to hear that, Toby! Thank you for being a great customer. We will look forward to seeing you at Neighborhood Tire Pros & Auto Service the next time you're looking for timely service and honest recommendations!

- Downtown Decatur
5
Downtown Decatur

Great customer service. Got my car towed in right before close and they had a diagnosis at 1 the next day. Shaun was awesome and very quick. Great experience.

Thank you for the great feedback, Kylie! It was a pleasure being able to help you and your vehicle. Please let us know if there is anything else we can do for you!

- Downtown Decatur
2
Downtown Decatur

I went for and emissions test the person I talked to acted like he didn't understand what I was asking. The last three times I went I was asked to leave my car but no customers were even in the store. They didn't want to start any jobs past a certain time. It is time to find another store.

Diane, because we take all customer feedback so seriously, we ask that you please give us a call. Upon receiving your review, we looked in our system for your recent service history. Unfortunately we were not able to find anything related to your name. Please give us a call at (404) 809-3975 so we can ask you a few more questions and get to the bottom of this. We will hope to hear from you soon!

- Downtown Decatur
5
Downtown Decatur

Thank you for the 5-star review, Brad! We will hope to hear from you when it's time to schedule your vehicle's next preventative maintenance service.

- Downtown Decatur
5
Downtown Decatur

In and out in an hour. Not too bad.

Thank you for the feedback, Kentix! Please don't hesitate to give your friends at Neighborhood Tire Pros & Auto Service a call when it's time to schedule your next oil change, tire rotation, or brake inspection.

- Downtown Decatur
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