5
Downtown Decatur

Thank you for the supportive review, Janet! We're happy to know your Neighborhood Tire Pros & Auto Service experience was an enjoyable one.

- Downtown Decatur
5
Downtown Decatur

We appreciate your five star rating, Richard! Thank you for choosing Neighborhood Tire Pros in Decatur and allowing our team to service your vehicle.

- Downtown Decatur
5
Downtown Decatur

Very efficient. Appointment was at 9am and they started servicing my car at 9am.

5
Downtown Decatur

Ran over a nail on my only car. Called in the morning and was all set with a new tire by lunch time. I truly appreciate the professionalism of Drew and Cindy who both helped me thru the process and delivered what was promised. I just moved here from Wisconsin and was at a loss of where to find help. I will definitely bring my car here again, hopefully just for routine service in the future

5
Downtown Decatur

Best customer service AND quality work! Know I can count on them.

5
Downtown Decatur

This is my go-to place for oil changes, tire repair/replacement, and rotation and balance. The employees are amazing, communication through phone and text is fantastic, and the new dropbox dropoff of your vehicle makes life soooo much easier for this one car, limited-driving family.

Thanks for the thoughtful review, Joshua! We appreciate every opportunity we're given to service your vehicle and love to hear exactly what you enjoy about working with us. We look forward to seeing you again the next time your vehicle's due for an oil change, tire service, or repair.

- Downtown Decatur
5
Downtown Decatur

I love that they always go the extra mild, although it’s always busy—it’s worth the wait

Hi, Chasity! Thank you for allowing our team on Clairemont Ave to care for your vehicle's service needs. We're pleased to know you were satisfied with your visit and we hope to work with you again in the future!

- Downtown Decatur
2
Downtown Decatur

My car wouldn't start and I needed an oil change. Jumped it off and took it to Neighborhood Tire Pros & Auto Service. They completed the oil change. But that is all that I can say they did. They charged me for a full diagnostic and found nothing. Sent me a PDF about how my car was in great shape including the battery. Sent me home. Go to take my car out and it's dead. Dash won't even light up. Pop the hood, with the PDF in hand and start reviewing the things they said they reviewed. Starting with the battery. OBVIOUS corrosion on the terminals. Husband changes the battery and it's humming like a dream. If this is they only place you can get to in a pinch, you may get help. But wouldn't send my family or friends here if they need a good trustworthy mechanic.

Virginia, thank you for connecting with our Operations Manager, Elvis, so that he could learn more about your experience and find a positive resolution for you. If there's anything else we can do to assist you, please do not hesitate to contact the shop.

- Downtown Decatur
5
Downtown Decatur

Basic maintenance service was completed on my vehicle as requested and in a reasonable amount of time

5
Downtown Decatur

Thank you for choosing Neighborhood Tire Pros, Ross! It was a pleasure working with you and we hope to do so again the next time you need tires, auto repair, or vehicle maintenance.

- Downtown Decatur