5
Downtown Decatur

Great. Service

5
Downtown Decatur

Took my car in for a service for a issue I had been having for a while . They took VERY good care of me for beyond a reasonable price. I forgot the name of the guy who assisted me, but he was A VERY big help. TAKE YOUR CAR HERE ! Great service & very Professional! I will be coming back for other services!

We're looking forward to your next visit already, Thomas! Thank you for taking the time to review us and share your recommendation. It means a lot to us. Take care and drive safe!

- Downtown Decatur
5
Downtown Decatur

Good job

5
Downtown Decatur

Great service!

5
Downtown Decatur

Hi, Tim! Thank you for sharing your feedback with us. We're honored to have earned your five star review and hope we get the opportunity to work with you again in the future.

- Downtown Decatur
5
Downtown Decatur

So, 3rd shop I took my SUV into. First one was a transmission place. Ope, it's the transmission, gonna cost you 7k. second was the Ford dealership. Ope, nothing wrong, just needs a firmware update for a problem you don't have. Took it her because of a friend's recommendation. Staff are great and personable. They said they saw the transmission fluid is bad also (like the first place, Ford I guess is color blind). Suggested a flush first which may or may not kill it. 50/50 chance it would do damage and kill the transmission or make things better. I'm of the mindset that once you have brown Transmission fluid and shifting issues, is only a matter of time before it's gotta be rebuilt. Whatever, let's do the flush. If it's gonna die, it's gonna die. (130k miles on the SUV so yeah). Drove it home from Decatur to Conyers, no issues. Drove it on errands several times so far, no issues. Going to take it back in 2 weeks to see what the fluid looks like and if I experience any issues, but overall, these people seem trustworthy to me. They are now my shop of choice.

We appreciate you coming to see us for a third opinion, Josh! We're especially grateful you found us based on a recommendation. It was a pleasure working with you and we're happy to hear we've earned your trust. It's wonderful to hear your SUV is performing well so far, but we're still looking forward to seeing you in a few weeks to check things out. If you have any questions or concerns sooner, please don't hesitate to contact us.

- Downtown Decatur
1
Downtown Decatur

Very over priced

We're sorry to hear you were dissatisfied with the cost of our services, Daniel. We'd be happy to discuss them with you if you care to learn more! Feel free to reach out to our Operations Manager, Elvis, by calling (404) 809-3975. Thanks for sharing your honest review with us.

- Downtown Decatur
5
Downtown Decatur

Thank you for awarding us a five star rating, Janella! Please come again soon.

- Downtown Decatur
5
Downtown Decatur

Good service and courteous employees. Thanks for the prompt service! Updated review...still friendly and helpful employees. Even tempered treatment with observed upset customer ahead of me. Employees didn't loose their calm dealings with this obviously disturbed customer with a miscommunication.

You're very welcome, Tracey! Thanks for the supportive five star review. We hope you'll come see us again the next time your vehicle needs tires, service, or repair.

- Downtown Decatur
5
Downtown Decatur

Busy place which speaks for their good work! Appointment easy to schedule. Very pleased with service.

We're very grateful to have earned your positive review, Doris! Thanks for letting us know you enjoyed your experience here at Neighborhood Tire Pros & Auto Service.

- Downtown Decatur