Suwanee, Decatur & Marietta Auto Repair

7704 reviews
5
Downtown Decatur

Cindy was very straightforward on the phone about the vehicle's condition and repair/maintenance to consider. I understood the breakdown of items she gave and received a quote on the phone before agreeing to any additional work done. The digital car report they send is also very easy to read and understand.

We appreciate your feedback and support, Laura! Thank you for letting us know what you enjoyed about our service. If there's anything more we can assist you with, please don't hesitate to call us! We're always ready to help.

- Downtown Decatur
5
Downtown Decatur

Very happy with the service and work done. Brought my truck in to diagnose and fix a wobble while braking. After having another brake service company incorrectly diagnose the problem, Cindy was able to explain what needed to be fixed and she was exactly right. They took care of everything and I will be back in the future!

We're so glad we could correctly diagnose and repair your brakes and eliminate that wobble you've been experiencing, Eric! Thank you for choosing Neighborhood Tire Pros & Auto Service for your second opinion. We are looking forward to seeing you next time.

- Downtown Decatur
5
Downtown Decatur

So happy that we came to this location for a second opinion. The previous shop missed a very important repair to the CV Axle that was needed after they completed their diagnostics. Thankfully the certified techs at this location was able to locate and repair the issue within 24 hrs of having the car in their possession versus having it sit for almost 1.5weeks. Special thank you to Shaun who kept in contact throughout the process and was able to explain in details the issues and repairs that were needed. I highly recommend this location and will return for future repairs.

We appreciate your recommendation, S! Thanks for coming to see us for that second opinion and for giving us the opportunity to repair your axle. If there's anything more we can assist you with, please don't hesitate to reach out.

- Downtown Decatur
5
Downtown Decatur

Thank you for choosing Neighborhood Tire Pros & Auto Service, Lindsey! Please don't hesitate to reach out if there's anything more we can assist you with.

- Downtown Decatur
5
Downtown Decatur

Excellent, friendly service. Very reasonably priced. My new tire shop!

We're very happy to have earned your trust and continued support, Michael! We'll see you next time.

- Downtown Decatur
5
Downtown Decatur

Cindy and the staff were polite, helpful, and a pleasure to do business with. I’ll be taking my Honda Accord to them for all my service concerns! Thank you!

You're very welcome, Stacy! Thank you for trusting our team to care for your Honda Accord and for letting us know we've earned your trust and support moving forward. It means a lot to us and we are already looking forward to working with you again.

- Downtown Decatur
5
Downtown Decatur

Thanks for choosing Neighborhood Tire Pros & Auto Service of Decatur, Deborah!

- Downtown Decatur
5
Downtown Decatur

These folks are great! Got an oil change and was able to pick up my car in a very timely way, even without an appt on a busy Saturday -Thanks so much!! I'll be back.

We look forward to seeing you next time, Karen! Thank you for choosing Neighborhood Tire Pros & Auto Service for your oil change.

- Downtown Decatur
5
Downtown Decatur

Hi David! Thanks for reviewing us. We're honored to have earned your five-star rating.

- Downtown Decatur
4
Downtown Decatur

Cindy and Shaun do a great job running the front. I really appreciate great customer service. The only problem, I encountered was that the bathroom was out of order. That was a inconvenience. I will definitely recommend my friends here for car service. Thank you

Your continued support and return visits mean a lot to us, Gwendolen! Thank you for taking the time to provide us with your honest feedback. We're very happy to know you were satisfied with our auto service, and plan to recommend our services to others. We apologize for the inconvenience of our out of order restroom. By your next visit, this issue will be resolved.

- Downtown Decatur
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