Suwanee, Decatur & Marietta Auto Repair

7643 reviews
2
Downtown Decatur

I went for and emissions test the person I talked to acted like he didn't understand what I was asking. The last three times I went I was asked to leave my car but no customers were even in the store. They didn't want to start any jobs past a certain time. It is time to find another store.

Diane, because we take all customer feedback so seriously, we ask that you please give us a call. Upon receiving your review, we looked in our system for your recent service history. Unfortunately we were not able to find anything related to your name. Please give us a call at (404) 809-3975 so we can ask you a few more questions and get to the bottom of this. We will hope to hear from you soon!

- Downtown Decatur
5
Downtown Decatur

Thank you for the 5-star review, Marcia! We will hope to see you at Neighborhood Tire Pros & Auto Service when it's time for your vehicle's next preventative maintenance or repair service.

- Downtown Decatur
5
Downtown Decatur

Came to Tire Pros because Mavis/NTB is a complete joke. I bought tires in July 2018 with a 45k guarantee and they refuse to help me get a credit back from the manufacturer. Tire Pros called and got me a 65% credit on two tires - the other 2 had impact damage. I worked with the mgr, Cindy and purchased a new set of tires for basically the price of 3. Cindy was prompt, communicated well, and the guys at the shop had me in & out in less than 90 mins. Very pleasant experience from a car repair retailer I did not expect and am grateful for.

Thank you for sharing your experience with us, Cortland! While we're sorry to hear about your previous one, we're extremely happy that we could get you credit for your tires and help you find a new set. We hope that you will give your friends at Neighborhood Tire Pros & Auto Service a call the next time you're looking for quality customer care and automotive services!

- Downtown Decatur
5
Downtown Decatur

Picked up a nail in my new tire today. Dropped by in the late A.M. They repaired the tire and had us on our way to continue Christmas Eve in no time at all. The staff were very nice, too. The shop is very clean and comfortable. I have always had a good experience here. I am very grateful for their help! 👍👍👍

Thank you for the feedback! We're more than happy that we could repair your tire and get you back on the road so you could enjoy your holiday. We hope it was a great one! We will see you at Neighborhood Tire Pros & Auto service the next time your vehicle is in need of repair or maintenance.

- Downtown Decatur
5
Downtown Decatur

I wouldn't take my car any where else. They have been consistently excellent year after year. Great staff. Professional work.

Thank you for the constant support, David! We've been lucky to work with you and service your vehicles over the years. We will look forward to doing the same for many more! We will see you at Neighborhood Tire Pros & Auto Service when it's time for your next preventative maintenance or tire service.

- Downtown Decatur
5
Downtown Decatur

They went above and beyond to service my vehicle. To find the right windshield wipers for my car. Great service. Thanks

Thank you for taking a moment to share your feedback with us, Vanessa! We're happy that we were able to find and install the correct windshield wipers for your vehicle. We always want to make sure our customers are traveling as safely as possible and that means having clear visibility! We will hope to hear from you the next time your vehicle is in need of service.

- Downtown Decatur
5
Downtown Decatur

Excellent customer service. Competitive prices. I come here for all of my car service needs.

Thank you for continuing to support Neighborhood Tire Pros & Auto Service, Craig! It's always a pleasure to have you and your vehicle in our shop. In fact, we're already looking forward to your next visit! We will look forward to servicing your vehicle when it's in need of its next oil change and tire rotation. Thanks again!

- Downtown Decatur
5
Downtown Decatur

We appreciate your 5-star review, gesjohns. Please let us know if there is anything else we can do for you!

- Downtown Decatur
5
Downtown Decatur

Brian, thank you for taking the time to leave us a 5-star Google review. We appreciate your business and look forward to seeing you again!

- Downtown Decatur
5
Downtown Decatur

Thank you for the support, Wayne! We're lucky to have your business and hope that you'll continue to choose Neighborhood Tire Pros & Auto Service for all of your vehicle's needs.

- Downtown Decatur
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