Suwanee, Decatur & Marietta Auto Repair

My battery was replaced. I am very pleased with the service I received at Neighborhood Tire Pros & Auto Service. They replaced my alternator in October 2017, and that service was also accomplished very professionally. This shop is not far from my residence, the auto technicians do good work, and the front desk personnel are very cheerful, efficient, and quick.

This was my 2nd or 3rd time here. I came before mostly because it is conveniently located near my house. Previously, I came in for tire issues and oil changes but today I was there for an issue with my brake lights. This was by far my best experience with the staff. I noticed them explaining issues and providing upfront costs to all customers (not just me). I received a call and a text when my car was ready and the checkout was very straightforward. Keep up the good work and great customer service.

Nikki is always so professional!!! I feel like family here!

Very professional and efficient shop, staff was nice and knowledgeable. Went to have my brakes done, was done in abt 1.5hrs. Thanks!

Super fast and friendly.

I dropped my vehicle off on Thursday evening for a tire repair which I believed would be covered under warranty. I received a call the following morning stating my tire was replaced and my car was ready to be picked up. When I arrived at the shop I was informed for the first time that the warranty only covered $12 of the $290 replacement tire. So I was told I owed $360 for the tire and labor. Obviously this was a shock to me hearing for the first time without being given any options to fix the tire outside of this $12 warranty coverage. For service they would probably get 4 stars. For complete lack of communication, cost pre-approval, and willingness to right their wrongs they get 1 star. Luckily they aren't the only tire shop in the neighborhood.

Great service! Friendly staff!