Suwanee, Decatur & Marietta Auto Repair

7063 reviews
5
Downtown Decatur

My new local shop! Car broke down at bank, literally across the street. Needed a new starter. So, I had it towed over there and was back on the road, good as new, literally within a few hours. Have gone back another time since - drivers side window regulator - and similarly good experience. Veshaun (the front office manager) always courteous, professional, and friendly.

Thank you for choosing Neighborhood Tire Pros & Auto Services as your new local shop, Daniel! We're so glad you found us initially for the starter replacement, and continued to seek our services for your window regulator, too. Your support means a lot to us and we're very grateful to have you as a customer. Thank you for trusting our team to care for your vehicle! We hope to see you again soon.

- Downtown Decatur
5
Downtown Decatur

Quick turn around! Honest people in my experience.

Hi, Andrew! Thanks for rating us five stars. We're glad we could provide you with convenient service and a positive customer service experience. Thank you for choosing Neighborhood Tire Pros & Auto Service!

- Downtown Decatur
5
Downtown Decatur

Staff is always friendly and courteous.

Hi, Vee! Thank you for taking the time to review us. We're so glad to hear our staff continues to provide you with excellent customer service. We appreciate your feedback and look forward to seeing you next time!

- Downtown Decatur
5
Downtown Decatur

NT did a great job. Staff was super friendly and super helpful. Five stars plus!

Thank you, Tina! We really appreciate the kind words and look forward to assisting you with future automotive repair and maintenance services.

- Downtown Decatur
5
Downtown Decatur

Thanks for the positive rating, Eric! We're happy to know you had a good experience here at Neighborhood Tire Pros & Auto Service.

- Downtown Decatur
5
Downtown Decatur

Hi, Nancy! Thank you for the positive rating! We really appreciate the positive feedback.

- Downtown Decatur
1
Downtown Decatur

No ability to customer care management. I paid for the service not a beggar. You better be a beggar to have better service in the shop. UTTERLY DISAPPOINTED + more over. I have installed tires at this shop. I felt something is wrong on my car right after the installment. What I found out was right front tire air pressure was too high. It was over 50 psi. Recommended tire pressure was 37psi and left front tire pressure was over 43 psi. I drive my car on highway mostly to commute and sometimes I do long distance drive. I do not think this shop cannot gurantee minimum safety for customer. I wonder how this shop accquired 4 star google review. For sure this shop provide cheaper price tag than other shop but I do not want to make my life and safety that cheap. *Update I saw you replied in the morning(6/8)and you look concerned but I did not get any phone call from your shop. I would not talk anything on the phone but you can use email instead. Thanks for your concern.

Hi, J.D. We've been able to find your service history and made an attempt to reach you on the phone this morning. We're hoping to speak with you about your experience so we can make the situation right for you. When you're available, please give us a call back at 404-991-3242 and ask for Cindy. Thank you!

- Downtown Decatur
5
Downtown Decatur

Thanks for rating us five stars, Aspen! We appreciate the positive feedback.

- Downtown Decatur
5
Downtown Decatur

Efficient and easy stop to get emissions tested! Very pleased with the service and price. Thank you!

Thanks for choosing Neighborhood Tire Pros & Auto Service for your emissions test, Katie! We're glad we were able to complete the job in a convenient time frame for you. Thanks for letting us know you were satisfied with the service and price as well!

- Downtown Decatur
5
Downtown Decatur

Very friendly and prompt. Let me put my key in the door which was great

Hi, June! Thanks for sharing your experience. We're glad we could provide you with five-star service and make you feel comfortable when delivering your vehicle for service. Thank you for supporting Neighborhood Tire Pros & Auto Service!

- Downtown Decatur
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