5
Downtown Decatur

Thanks for rating us five stars, Tim!

- Downtown Decatur
4
Downtown Decatur

Hi, David! Thanks for awarding us a positive rating. We're happy to see you were satisfied with your visit. If there's anything we can do to make your next appointment a five-star experience, please let us know.

- Downtown Decatur
5
Downtown Decatur

Thanks for the positive rating, Molly!

- Downtown Decatur
5
Downtown Decatur

Thanks for the five-star rating, Kris! It means a lot to us.

- Downtown Decatur
4
Downtown Decatur

Neighborhood Tire Pros always does a great job with my car, but I waited an hour and 50 minutes for an oil change. When a person requested an oil change they were told it would be at least two hours. I’m not sure why it took almost two hours to do this when I had an appointment.

We apologize for the long wait time, Natalie. We always try to be as efficient as possible, but sometimes the day becomes busier than we anticipate. We appreciate your patience and are glad to know we've provided you with excellent service during your previous visits. We will work to provide more accurate time estimates moving forward. Thank you for taking the time to share your feedback. We appreciate the opportunity to learn and improve.

- Downtown Decatur
5
Downtown Decatur

Everyone is very professional. Service is great and my vehicle is always ready on time.

5
Downtown Decatur

Very good service, with a 😀 smile, and honest!

5
Downtown Decatur

A solid business. Great and way same day service.

4
Downtown Decatur

I've gone to this shop regularly for about 2 years now. I've had no major problems with any of the oil changes, brake changes/checks, or tire issues that I have presented to them. Would happily recommend this shop to any who need quality service on their vehicles.

4
Downtown Decatur