4
Downtown Decatur

Neighborhood Tire Pros always does a great job with my car, but I waited an hour and 50 minutes for an oil change. When a person requested an oil change they were told it would be at least two hours. I’m not sure why it took almost two hours to do this when I had an appointment.

We apologize for the long wait time, Natalie. We always try to be as efficient as possible, but sometimes the day becomes busier than we anticipate. We appreciate your patience and are glad to know we've provided you with excellent service during your previous visits. We will work to provide more accurate time estimates moving forward. Thank you for taking the time to share your feedback. We appreciate the opportunity to learn and improve.

- Downtown Decatur
5
Downtown Decatur

Thank you for taking the time to review us, Jane! We appreciate the positive feedback and look forward to seeing you next time.

- Downtown Decatur
5
Downtown Decatur

I Always get great service at fair prices. And they did a great job reconfiguring their waiting area for social distancing. Highly recommended.

Thank you so much! We're happy to hear you felt comfortable in our waiting area as we worked to service your vehicle. We appreciate your recommendation and continued support!

- Downtown Decatur
5
Downtown Decatur

Thanks for rating us five stars, Tim!

- Downtown Decatur
5
Downtown Decatur

Servicing my car here for 3 years already. Always good service. They offered me a complimentary ride home when I needed to leave the car for repair.

Thank you for your continued support, Maksym! It truly means the world to us and we are so grateful for your business. We always work to provide our customers with convenient service and we're happy to hear you've received just that! Thanks for the positive review!

- Downtown Decatur
5
Downtown Decatur

Thanks for coming to see us again, Barbara! We're very glad to know your recent visit was an enjoyable experience.

- Downtown Decatur
4
Downtown Decatur

Hi, Hedy! Thanks for providing us with your feedback! We're happy to know you had a positive experience. If there's anything we can do to make your next visit a five-star experience, please let us know. Thanks again!

- Downtown Decatur
5
Downtown Decatur

Thank you for the positive feedback, Annette! We appreciate the five star rating and hope you'll return for future automotive maintenance and repair services. Thank you for choosing Neighborhood Tire Pros & Auto Service!

- Downtown Decatur
5
Downtown Decatur

Hi, Reggie! Thank you for taking the time to share your feedback. We're happy to know you had a five-star experience here at Neighborhood Tire Pros & Auto Service.

- Downtown Decatur
5
Downtown Decatur

New tires were competitively priced. Tires balanced and alignment done.

Thanks for coming to see us again, John! It was a pleasure to work with you and we look forward to seeing you again the next time your vehicle needs service.

- Downtown Decatur