Suwanee, Decatur & Marietta Auto Repair

7765 reviews
5
Downtown Decatur

Me and my wife appreciate the service and I appreciate that management is committed to delivering quality service. Thanks guys. Car runs great and wait time was not to long.

Thank you for the great feedback, Lamar! We're happy to know that we've impressed you and your wife with our customer care and quality services on several occasions. We're also happy to hear that your vehicle is running like new again! We will look forward to seeing you and your wife at Neighborhood Tire Pros & Auto Service when your vehicles are in need of service next.

- Downtown Decatur
5
Downtown Decatur

Excellent cleanliness practices at close up time. Good mask policies and enforcement of policies, especially compared to the jiffy lube down the stereo. Provided an oil change an hour before closing too.

David, thank you so much for sharing your experience. We're happy to know our practices and policies made your time at Neighborhood Tire Pros & Auto Service as comfortable as possible. We hope that you will give us a call when it's time to schedule your vehicle's next oil change!

- Downtown Decatur
5
Downtown Decatur

Thank you for the positive feedback, Adrenna! We hope that you will choose Neighborhood Tire Pros & Auto Service when it's time to schedule your vehicle's next preventative maintenance or repair service.

- Downtown Decatur
5
Downtown Decatur

Thank you for the review, Harold! We hope that you will consider choosing Neighborhood Tire Pros & Auto Service when it's time for your vehicle's tire rotation or wheel alignment.

- Downtown Decatur
5
Downtown Decatur

I’ve been here twice, once for tires and once for emissions and each time has been great. They get the work done with no pressure sales tactics. 10/10 would/will visit again.

Thank you for the great review, Ed! We appreciate your feedback as we constantly strive to offer the best customer care and automotive services in the Decatur area. We will look forward to having you back at Neighborhood Tire Pros & Auto Service when it's time for your vehicle's next repair, maintenance, or tire service!

- Downtown Decatur
5
Downtown Decatur

Fast and reliable service!!

Thank you for the 5-star review, Khadeem! We appreciate your support and will hope to see you at Neighborhood Tire Pros & Auto Service when you're looking for quality automotive services next.

- Downtown Decatur
5
Downtown Decatur

Thank you for the positive feedback, Raymond! We hope that you will continue to choose Neighborhood Tire Pros & Auto Service for all of your vehicle's maintenance, repair, and tire needs.

- Downtown Decatur
5
Downtown Decatur

While the people were very nice, I felt like I was ripped off. I had called about the price of an oil change, and they told me $30. I thought, “Great! I’m willing to pay that!” However once I’ve received my invoice, it was $60! It was for the parts and labor. You would think that when you call for a price, it would be the price they told you!? Very unhappy, and felt taken advantage of. After posting this comment, a representative reached out me asking me about my experience. After a short and kind conversation, I was given credit for $30. Extremely nice customer service. So in the end I only paid $30.

Andrew, thank you for taking the time to update your review! We are extremely appreciative that we had the opportunity to speak with you. We will look forward to making your next automotive experience the best possible! Thank you again for taking the time to speak with us, Andrew.

- Downtown Decatur
4
Downtown Decatur

They fixed my tire great. Stacy and Cindy were both helpful and quick to get me the tire I needed. I was able to do a walk-in and got it fixed within the same day which was fantastic. However, my car battery died less than 2 days later and I don't know if they had my car running for the period it was there.. Not sure. But overall, staff was great and would recommend this location if you need to get your tires fixed or looked at.

Thank you for the feedback and recommendation, Nina! We're happy that we were able to replace your tire in a timely fashion and get you back on the road. We will look forward to seeing you at Neighborhood Tire Pros & Auto Service when it's time for your vehicle's next tire service!

- Downtown Decatur
5
Downtown Decatur

Prompt and friendly service. Excellent communication throughout the day regarding repair status. Emergency tire repair/replacement was done expediently and professionally.

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