5
Downtown Decatur

Excellent service

That's what we love to hear! Thank you for letting us know our team members are taking great care of our customers, Harvey! We appreciate your support and look forward to assisting you at your next auto repair or maintenance service appointment.

- Downtown Decatur
5
Downtown Decatur

I brought my car in to have a slightly damaged tire reviewed. The associate reviewed the tire and recommended not repairing it at this time. He could have easily told me it needed to be replaced but was honest about the situation. I have never been here before but will be back.

Hi, Kevin! Thanks for taking the time to share your experience. We're glad you found us, and even happier our associate was able to give you an honest assessment of your damaged tire. We feel very strongly about providing honest recommendations and being fully transparent with our customers. If you have any further questions or concerns about your tires or any other maintenance/repair need, please don't hesitate to give us a call. We look forward to seeing you next time!

- Downtown Decatur
5
Downtown Decatur

Thank you, Wayne! We appreciate the five-star rating and look forward to assisting you again in the future!

- Downtown Decatur
5
Downtown Decatur

Thanks for the five-star rating, Varner Family! It's a pleasure working with you and we're grateful for your positive feedback!

- Downtown Decatur
5
Downtown Decatur

Staff person was very polite. They have redecorated the interior and it looks clean and attractive which means a lot when you're waiting. They are following COVID 19 guidelines.

Thank you, Maura! We're glad to know you enjoyed the customer service as well as our waiting area during your recent visit. The health and safety of our staff and our customers is extremely important to us, and we're working hard to keep our facilities clean and follow the appropriate guidelines to prevent any illness. It's good to know you felt safe in our shop. Your feedback means a lot to us and we appreciate the time you've taken to write us a review. Thanks again! We'll see you next time.

- Downtown Decatur
5
Downtown Decatur

The service was honest and speedy. I knew exactly what the recommendations were and when I requested a tire rotation, they advised against it due to the shape my front tires are in and suggested I contact the place I bought the tires from since it is unusual for them to wear that fast. I am very pleased with their expertise and kindness.

Thank you, Victoria! We're happy to hear you were satisfied with the service provided at your recent appointment! We wish you the best of luck in reaching out to the previous shop and hope you can get your tire issue resolved. If you have any more questions or concerns, please don't hesitate to reach out! We're always here for you.

- Downtown Decatur
5
Downtown Decatur

Hi, Joshua! Thanks for taking the time to review us! We're happy to know you had a five-star experience and we look forward to working with you again in the future.

- Downtown Decatur
5
Downtown Decatur

After the place I used to go to changed ownership, this was the first time I went to Neighborhood Tire Pros and I’m so glad I did.. they are friendly, knowledgeable and extremely helpful. I’ll be taking my car there again.

Thank you, Laura! We're honored to have earned your trust and support for future auto repair and service needs. Thank you for choosing Neighborhood Tire Pros and Auto Service after your previous auto shop changed ownership. We enjoyed working with you and are excited to see you again!

- Downtown Decatur
5
Downtown Decatur

The staff here did an excellent job changing my tires, air filters, and oil, and went above and beyond to even protect my car from mold build up that they were seeing in the filters. Prices are also reasonable, would recommend!

Thank you for the recommendation, Ryan! We really appreciate it and are glad to know you were satisfied with the quality of our work at your recent appointment. It was a pleasure to assist you with your tires, air filters, and oil. If there's anything else we can do for you, please let us know! We look forward to seeing you next time. Thanks for choosing Neighborhood Tire Pros & Auto Service!

- Downtown Decatur
5
Downtown Decatur

My new local shop! Car broke down at bank, literally across the street. Needed a new starter. So, I had it towed over there and was back on the road, good as new, literally within a few hours. Have gone back another time since - drivers side window regulator - and similarly good experience. Veshaun (the front office manager) always courteous, professional, and friendly.

Thank you for choosing Neighborhood Tire Pros & Auto Services as your new local shop, Daniel! We're so glad you found us initially for the starter replacement, and continued to seek our services for your window regulator, too. Your support means a lot to us and we're very grateful to have you as a customer. Thank you for trusting our team to care for your vehicle! We hope to see you again soon.

- Downtown Decatur