2
Downtown Decatur

Took my car here to get aligned, service was decent but shortly after the weights fell off!

4
Downtown Decatur

They've always done well by me and my cars. I highly recommend these guys.

5
Downtown Decatur

Great service and most the customer friendly place I've been in a long time!

2
Downtown Decatur

Staff are rude, and don't expect to get any work done in less than double the estimated time.

5
Downtown Decatur

I live very close (about 2 miles) to another Neighborhood Tire Pro shop on Memorial Drive but I will be taking my car to this location in the future. The people working on Memorial Drive shop seemed nonchalant towards my vehicle needs. I don't want to deal with lazy people like that who only treat you like a number. But at this shop, one of the ladies working there was very helpful throughout my entire visit. She even helped me get a discounted price on some new tires that I needed. I can't thank her enough times. She helped me save a good amount of money that I can use for other necessities. The entire staff were very friendly, professional and sensitive to my needs. I will definitely be returning for any future work I need done on my car.

5
Downtown Decatur

Highly recommend!!! Every time I have taken my car, the staff has gone above and beyond to give excellent customer service! I would of been out of a car for 2 days if it weren't for Cindy taking the extra step to go out of her way! I truly appreciate her hard work and kindness!! I will be a lifelong returning customer because of her!

2
Downtown Decatur

Made an "appointment". Upon check-in was told 1 1/2 hours to install two tires. At two hours and 15 minutes I inquired as to the status and was told "they're pulling it up now". Another 20 minutes later with no car in sight, I walked around back to find it still up on the rack with alignment equipment attached. Shortly after this, nearly three hours after arrival, I was given the opportunity to have them straighten out my alignment. I politely declined this opportunity to give them more of my money… And time.

5
Downtown Decatur

Neighborhood Tire in Decatur provided excellent customer service for me and my car. They went out of their way to ensure that they got to the root of the problem and were up front about my options. I trust them completely with my car and appreciate their hard work and expertise. Thank you!

5
Downtown Decatur

Steve is an excellent customer service oriented person. He handled everything professionally. Pricing is fair and this location is very convenient for Decatur residents. I will be coming back.

5
Downtown Decatur

Excellent service and very professional. I will be using this location for all my work. I've recommend a couple of my friends to use them also.