Suwanee, Decatur & Marietta Auto Repair

7704 reviews
5
Downtown Decatur

So, 3rd shop I took my SUV into. First one was a transmission place. Ope, it's the transmission, gonna cost you 7k. second was the Ford dealership. Ope, nothing wrong, just needs a firmware update for a problem you don't have. Took it her because of a friend's recommendation. Staff are great and personable. They said they saw the transmission fluid is bad also (like the first place, Ford I guess is color blind). Suggested a flush first which may or may not kill it. 50/50 chance it would do damage and kill the transmission or make things better. I'm of the mindset that once you have brown Transmission fluid and shifting issues, is only a matter of time before it's gotta be rebuilt. Whatever, let's do the flush. If it's gonna die, it's gonna die. (130k miles on the SUV so yeah). Drove it home from Decatur to Conyers, no issues. Drove it on errands several times so far, no issues. Going to take it back in 2 weeks to see what the fluid looks like and if I experience any issues, but overall, these people seem trustworthy to me. They are now my shop of choice.

We appreciate you coming to see us for a third opinion, Josh! We're especially grateful you found us based on a recommendation. It was a pleasure working with you and we're happy to hear we've earned your trust. It's wonderful to hear your SUV is performing well so far, but we're still looking forward to seeing you in a few weeks to check things out. If you have any questions or concerns sooner, please don't hesitate to contact us.

- Downtown Decatur
5
Downtown Decatur

This was the easiest and most efficient car repair experience I have ever had! Neighborhood Tire & Auto does a great job at explaining needs, and also uses a system that texts reports with pictures. Highly, highly recommend!

We're thrilled to know you enjoyed your visit, Catherine! Thank you for allowing our team to complete your vehicle's inspection and repair. It was a pleasure working with you, and we're extremely grateful for your recommendation. We'll see you next time!

- Downtown Decatur
5
Downtown Decatur

I had a flat tire on a Saturday morning, and Neighborhood Tire got me in and replaced my tire same day. Service was prompt and professional. They did not try to upsell me or convince me I needed something I really didn’t. Great experience.

We're so glad we could be of assistance to you on Saturday, Scott! Thanks for allowing our team to complete your tire replacement and get you back on the road to enjoy the weekend. We hope you'll come see us again the next time your vehicle needs tires, repair, or maintenance!

- Downtown Decatur
3
Downtown Decatur

Hi, Michael. Thank you for taking the time to review us. We work hard to ensure every customer receives five-star service, and we're sad to see we didn't quite hit our mark during your visit. If you're willing, we'd love to hear from you and learn what we can do to make your next visit a more enjoyable experience. Thanks again for choosing Neighborhood Tire Pros & Auto Service and taking the time to share your honest feedback.

- Downtown Decatur
4
Downtown Decatur

Hi, Walt! Thank you for choosing Neighborhood Tire Pros & Auto Service. If there's anything we can do to make your next visit a five-star experience, please let us know.

- Downtown Decatur
5
Downtown Decatur

The Tire Pros always provide good and prompt service to me.

Thank you for the review, Thomas! It's been our pleasure to service your vehicle each and every time it's been in need of repair or maintenance. We will look forward to having you back at Neighborhood Tire Pros & Auto Service when it's time for your next wheel alignment or oil change!

- Downtown Decatur
5
Downtown Decatur

Hi, Donovan! Thank you for rating our business five stars. We hope you'll come see us again the next time you need tires, auto repair, or routine vehicle maintenance.

- Downtown Decatur
5
Downtown Decatur

Always a pleasure. Professional service, reasonably and fairly priced, with a personal touch.

Thank you, Sheri! Your thoughtful review means a lot to us and we're very happy to know you enjoy the visits as much as we do. Thank you for supporting Neighborhood Tire Pros & Auto Service.

- Downtown Decatur
5
Downtown Decatur

When my regular mechanic (Midtown Tire on Ponce) of 15 years told me they didn't have time to patch a tire for me, I called Neighborhood Tire and they said they'd be happy to help. I pulled in, was helped immediately, and told it'd be ready by the end of the day. I got a text about two hours later saying it was ready. The whole experience was easy, helpful, and fast. They just might be my new mechanic!!!

We're very grateful for the opportunity to assist you with your tire repair, Joshua! Thanks for giving our team a chance and letting us know you received stellar service. We'd love to work with you again sometime, so please don't hesitate to reach out if there are any additional auto services we can help you with.

- Downtown Decatur
5
Downtown Decatur

Hi, Mikaila! Thank you for choosing Neighborhood Tire Pros & Auto Service. We appreciate your five star rating and hope to work with you again in the future.

- Downtown Decatur
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