3
East Cobb BP

Very expensive dealer mechanic prices per hour.dont test brake jobs after job

5
East Cobb BP

I've had numerous superior experiences with their mechanics. They've told me that wife's Mustang did not need new brakes after the Ford dealership said she did. They fixed a very odd engine problem on a 2 liter turbo diesel that others did not want to touch. No charged me for a light issue that required just making a proper connection. They aren't the cheapest BUT they are timely and professional. I've tried cheaper but I always come back

1
East Cobb BP

Scratch another decent place off the list. Advertised one price for an oil change, charged more, acknowledged they overcharged and didn’t offer to refund the difference. Oh well.

3
East Cobb BP

Scratch another decent place off the list. Advertised one price for an oil change, charged more, acknowledged they overcharged and didn’t offer to refund the difference. Oh well. Update - after I left, they did refund $25, more than the difference. I appreciate that and can offer that they have done acceptable work for years, even if their pricing on oil changes might be a bit dodgy, though I guess they are competitive with other shops. That said, they are charging $10 per quart for oil that retails at $3, but charging almost nothing for their employees time in the detailed invoice. I’m still confused by someone telling me the wrong price is right, and saying “I’m sure this is what you always pay” even when it doesn’t match the listed price on their price sheet.

Thank you for your feedback, Daniel. We sincerely apologize for any miscommunication regarding the price of your oil change. Our pricing is based on the average vehicle, and we do charge extra for vehicles that require additional oil due to the higher number of quarts. We understand how this could have been frustrating and regret that this wasn’t clearly communicated. Thank you for bringing this to our attention.

- East Cobb BP
5
East Cobb BP

Excellent service - timely and affordable.

5
East Cobb BP

I got my emissions done here, They were very personable, efficient and professional. Definitely recommend!

5
East Cobb BP

Great service and friendly faces!

5
East Cobb BP

Helpful and friendly service. Diagnosed the problem and set up service for repair.

5
East Cobb BP

Thank you so much for taking the time to leave us a 5-star review, Stephen! Our team at BP Car Care Center Tire Pros always strives to provide exceptional service to all of our customers. We are glad that we could meet your expectations and make your experience with us a positive one. We appreciate your business and look forward to serving you again in the future. Take care!

- East Cobb BP
5
East Cobb BP