Suwanee, Decatur & Marietta Auto Repair

7706 reviews
5
Memorial Drive

Friendly service. They got to my car same day. Would definitely recommend.

Thank you Sarah for taking the time to leave us a review following your visit to Neighborhood Tire Pros & Auto Service - Memorial Drive! We look forward to having you back!

- Memorial Drive
1
Memorial Drive

Trash.

Carlton, we are deeply sorry to hear you had anything less than a wonderful experience with us. When you came into the shop with your vibrating issue requesting an alignment, we informed you this wouldn't fix this issue, we recommended diagnostics to really see what was goin on with the vehicle. After, we conclueded the vibration was coming from old tires and recommended you get new tires and you said you would get used tires. If you would like to discuss your experience further we would be more than happy to talk with you. (404) 809-3975

- Memorial Drive
5
Memorial Drive

Thank you, Kim! Our team was happy to work with you and we hope to see you again in the future!

- Memorial Drive
5
Memorial Drive

Very courteous, professional, polite, and Very Thorough.

Thank you for the review, Candice! We are glad to hear you had a 5-star experience! See you again!

- Memorial Drive
1
Memorial Drive

They don't care about their customers. They let someone stii my car battery. After I left my car to get service. I spoke with the manager he didn't even act like he was concerned. So who ever sees this. Please 🙏 don't let them touch your car or fix it. It's at your own risk.

Elvis, we are deeply sorry to hear you had anything less than a wonderful experience with us. After bringing your vehicle in and diagnosing a large number of issues we informed you the vehicle needed to go to the dealer and you let us know you woul dpick your vehicle up later that day. This did not happen. The vehicle was picked up the following day, and becasue of the back window being broken before bringing it to our shop anyone driving or walking by on the street could easily get in and steal the battery. We would NEVER steal or "let someone steal" from our customers vehicles. Please give us a call if you have any additional questions or concerns that we can address, thank you. (404) 809-3975.

- Memorial Drive
5
Memorial Drive

Thank you for the review, Joseph! We are glad to hear you had a 5-star experience! See you again!

- Memorial Drive
5
Memorial Drive

10/10. Good customer service, knowledgeable staff. I’ve been to different mechanics etc.. and I can tell when folks are just trying to get your money and make you pay for unnecessary stuff etc. This place is Not one of them. The staffs are really honest about their work and you can tell that they care because they actually follow up and that speaks volume. Thanks team and keep up the good work.

We are grateful for you and your business, Geraki! Thank you so much for taking the time to leave this review and for the kind words. We appreciate your feedback on our service, we are always more than happy to go above and beyond for the satisfaction of our customers! It was a pleasure working with you, see you next time!

- Memorial Drive
5
Memorial Drive

Corey was extremely helpful and kept me in the loop on everything

Thank you for your business, Matthew! We appreciate the 5-star review and your feedback!

- Memorial Drive
1
Memorial Drive

I've come here multiple times and they've done repairs and labor I didn't ask for, the total is always higher than the estimate. They replaced my entire exhaust system when all I needed replaced was my catalytic converter and welded it together without telling me. This may be a stronger bond but it is more expensive labor that I didn't ask for. They are not transparent about their methods and they will refuse you to have any control over what they do. They estimate the time they'll finish in a dishonest way, telling customers what they want to hear rather than a window of time that is more accurate. I don't wish to come here ever again.

Anna, we are deeply sorry to hear you had anything less than a wonderful experience with us. Although we do have a copy of the quoted amount from when we first gave you the estimate. We would like an opportunity to hear more details on your situation. Please reach out to us at (404) 809-3975.

- Memorial Drive
5
Memorial Drive

Good prices, good service, and their operation is more tech savvy than a lot of mechanics, like you'll get an SMS when your car is ready. Nice sized waiting area with free wifi if you need to wait while they work. Very clean and professional looking atmosphere. Haven't found anything not to like about this place.

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