Suwanee, Decatur & Marietta Auto Repair

7765 reviews
1
Memorial Drive

Brought my car in for a routine tire balance and rotation. But when I hit my car back it's shaking like a leaf. I told them about the issue but they were closing,so I drove for two days until they were open to return my vehicle but upon driving on shaky tires now my wheel alignment is off.. hope they will fix but so much for tire pros. I won't be back. I'll just my car to the dealership...

Wilton, we are deeply sorry to hear you had anything less than a wonderful experience with us. When in shop we informed you that your vehicle needed to replace a tire upon rotation. You said that the location from where the vehicle was purchased was going to replace it. When leaving on Saturday you called us and stated that the vehicle was still vibrating and asked if we were open on Sunday I said no but you could bring it back Monday and we would take a look at it. Upon coming in on Monday we showed you the impact bubble on the tire and told you that no matter what was done it would vibrate. You asked if we could move the 2 best to the front so we did that and then stated that you were headed to get the tire taken care of. You seemed happy when you left and even thanked us for working with you, so we are a little saddened and confused on what caused this unpleasent experience with us. We would be more than happy to hear further details and information on your expereince if you would like to call us. (404) 809-3975

- Memorial Drive
5
Memorial Drive

Great, Friendly Service.

Gabriel, thank you so much for the 5-star review and for putting your trust in us! See you next time!

- Memorial Drive
5
Memorial Drive

Great service.

Thank you, Marcia! We appreciate your 5-star review and your business!

- Memorial Drive
5
Memorial Drive

Very friendly staff.Very satisfied with the work they did

Thank you for the 5-star review, Crystal. We are pleased you had a 5-star experience with us! See you next time!

- Memorial Drive
5
Memorial Drive

Service was great and didn't have to wait long. 👍

Gilbert, thank you for your review and feedback. We are happy that we could provide you with a 5-star experience!

- Memorial Drive
5
Memorial Drive

These guys are the best, always polite and professional, always upfront with you when serving my car, I had a Mazda 626, with their care I racked up over 350,000 miles with the same motor and transmission, you guys are the best THANKS, I always get my tires from, best warranty for my money

Thank you for the 5-star review, Nancy. We are pleased you had a 5-star experience with us and our friendly staff and great customer service! See you next time!

- Memorial Drive
5
Memorial Drive

Thank you for the service rendered. I look forward in future visit.

DB, thank you for your review and feedback on our service! We are happy that we could provide you with a 5-star experience!

- Memorial Drive
5
Memorial Drive

Great Service very professional 👏

Thank you for the review and kind words, Calvin. We are pleased to hear that you had such a great all-around experience with us! See you next time!

- Memorial Drive
5
Memorial Drive

Tire Pros have been Maintaining my car since I have purchased it. I'm usually satisfied with its been maintained. They have always backed their work. The warranty on their work is why I only choose Tire Pros to work on my car. Customer service is outstanding also. They are very courteous.

5
Memorial Drive

Excellent service

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