Suwanee, Decatur & Marietta Auto Repair

This garage is incompetent and sloppy -- and worse, they won't take responsibility for their mistakes. In late August 2026, I took my 2015 Honda Civic to the Memorial Drive NTP for an oil change. Soon after, the engine shield under the car -- which has to be removed and re-attached to change the oil -- came loose, grinding on the ground and eventually falling off. NTP's technicians evidently didn't re-attach it properly. I took it to a different mechanic, one I trust, to replace it. It cost $600. That mechanic also said the transmission fluid cap wasn't attached -- it was just sitting there, next to the tank. NTP's technicians evidently didn't re-attach that either. (I'm not sure why they touched the transmission fluid or anything other than the oil. I didn't ask for an inspection -- and I definitely didn't ask for one where they would mess it up.) These are bad screw-ups. But mistakes are no big deal if you fix it. Unfortunately, however, NTP refused to reimburse me for the cost of the damage they caused to my car. They wouldn't take responsibility for their mistakes. They didn't even ACKNOWLEDGE the transmission fluid screw-up. Maybe they'll do a good job on your car. Or maybe not. Don't take the risk -- take your car somewhere else. Edit: don't be fooled by their response, asking me to reach out, as if I hadn't. I already had been talking to their manager for weeks to try to resolve this privately, to no avail. They never offered to let me review the footage (though I asked, repeatedly). They say you don't need to remove the shield to change the oil on a 2015 Honda Civic. Go ahead and Google it -- you do!

Excellent service, extremely fast and courteous. Thank you!

Great work as always!! I had a clogged condensation hose for my a/c. Floor boards were wet and they unplugged the hose and I was able to pick my car up in 2 hrs. This spot is super convenient as I live in the neighborhood!! Thank you

Great job solving a problem created by another service provider. The team worked to repair the problem efficiently and at a fraction of what it could have cost. Thank you!

Great service, great team, and I trust them to do what's right. They treat me with kindness and don't try to take advantage of my knowledge. I will continue to take my car to Tire Pros!

Detailed analysis. Considering the issues my car was having. Price of repairs were reasonable…I honestly think you’ll be happy with there services.

Do not trust auto repairs from this place. I had my engine light come on and they performed a diagnostic, and ended up replacing my crank valve and spark plugs. Not even two weeks after they made the repair, I was on a road trip over Labor day weekend and the engine light came on again. The new shop I took it to said they put in an after market part when they claimed it was a dealer part. I also later found paperwork from when my spark plugs were replaced a year ago. They claimed I needed them done even after supposedly checking the Carfax when they shouldn't need to be replaced after a year. They charged me for a service that didn't need to be done. I went to the shop after all this happened to try to get my money back since the warranty should still apply and recieved horrible customer service and no sympathy after being put in danger and at risk of not making it home during a holiday weekend. I feel like I was scammed from this shop. Beware.