Suwanee, Decatur & Marietta Auto Repair

7865 reviews
1
East Cobb BP

Just drove in at 4:30 for emission test. Sign says 8-5pm and one of the guys there even asked the tech if he could do the car but he said declined. Been getting all of my cars here for last few years but they do not seem To care about my business then they should Not have it Get there early if you want service I guess

Hi Alex, we appreciate your continued business over the years and truly regret the frustration caused by the miscommunication during your recent visit. We're glad we were able to connect with you afterward and offer to take care of the emissions test. We always aim to do right by our customers, and we hope this experience reflects our commitment to making things right. If you feel it’s appropriate, we’d be grateful if you considered updating your review to reflect that follow-up. Thank you again for giving us the chance to address it.

- East Cobb BP
5
Suwanee

Never a bad experience! In and out for a quick emissions test and then to Kroger for my tag.

2
Downtown Decatur

I'd give this place 3 stars if the wait hadn't been all day after dropping it off when they opened (& having made an appointment more than a week beforehand). Just too pricey given their services m (would NOT recommend getting anything done other than tires). I doubt I'll go back for anything other than a tire warranty.

Hi Steve, thank you for your honest feedback. We're sorry to hear the experience didn’t meet your expectations, especially after scheduling ahead. That’s not the standard we aim for, and we understand how frustrating long wait times and pricing concerns can be. We’d really appreciate the opportunity to speak with you directly and learn more. Please give us a call at your convenience so we can address this properly. Our number is 404-809-3975. Thank you for bringing this to our attention, your input helps us improve.

- Downtown Decatur
5
Downtown Decatur

Thank you for taking the time to leave us a review, Judith. We're please to know our team provided you with 5-star service. We look forward to welcoming you in again!

- Downtown Decatur
5
East Cobb BP

Jeffrie, Justin & staff are loyal, courteous, honest, dependable, efficient. We are in 1st class hands.

5
Suwanee

Work was done with amazing speed Great people.

5
Downtown Decatur

Ran over an object that lodged in my tire. Since my tires were purchase at Neighborhood Tire took my car there. The repair was performed and during that repair it was discovered that my brake pads were thin. Scheduled to have problem corrected. Found brakes needed to be replaced. I was kept informed as the process developed and was pleased that this was proactive. I appreciated the professionalism.

Thank you, Suzanne! We’re so glad you brought your car in and that we could help catch the brake issue early. Your safety is always our top priority, and we appreciate your trust in our team to keep you informed and taken care of every step of the way. Looking forward to helping you again, down the road!

- Downtown Decatur
5
Downtown Decatur

Very friendly, efficient and fair in pricing. Excellent community asset for car owners.

Thank you, Craig! We truly appreciate your kind words. Being a trusted part of the community and delivering fair, efficient service is what we strive for every day. We're here whenever you need us!

- Downtown Decatur
5
Downtown Decatur

Patricia, thank you for taking the time to leave us a review! We take pride in knowing our team provided 5-star service. We appreciate your business and look forward to seeing you again!

- Downtown Decatur
5
Downtown Decatur

They are always very friendly and professional. I always receive a reminder text for my service

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