East Cobb BP
I don’t know if they are under new management or what is happening but my recent experience was not great. Last time I was there my sticker and car were telling me two different things for when I was due for an oil change and they let me know I wasn’t ready for an oil change yet. I went back yesterday after a few months and again my sticker and car were not the same so I was unsure if I needed an oil change and asked them to check. I also asked them twice to please check my tire pressure. $95 and 10 minutes later they were done with my car. I asked them how my tire pressure was and they let me know they forgot to check it so they took my car back and checked my tire pressure. Again I got in the car left the parking lot and my car was not reset to account for the oil change and when I would get a new reminder for another oil change. There were probably 7 men standing around chatting so they were not super busy. I don’t know if management changed or what’s happened but it felt like a very messy and unorganized experience. I normally feel like it’s a family business who is looking out for my best interest and yesterday felt like they just wanted my money and to get me out as quick as possible. I’m just a girl with a mazda. I don’t know anything about cars but I felt like I was taken advantage of and they didn’t have my best interest at heart. :(