5
Downtown Decatur

Cindy is always exceptionally helpful. I’ve purchased multiple sets of tires, had many oil changes, and had some minor repairs done here. The service is consistently reliable and professional.

5
Downtown Decatur

1
Memorial Drive

I bought a tire. Service staff interactions were professional and prices seemed fair; however, when I arrived home, I realized my tires were now substantially overinflated -- PSI's of 47, 42, 41 and 40 (should have been 33). If the tires had been inflated correctly, my rating would be 5 stars.

5
Downtown Decatur

5
Downtown Decatur

5
Downtown Decatur

Solid very professional thank you for your service. I will be returning to get the other three tires soon thank you.

2
Memorial Drive

Did NOT replace 5 of 7 screws that hold the plastic engine oil cover in place. Cover was hanging down and got ripped off while driving. Called to let them know and ask if they had the screws. They got defensive and acted like it wasn't their fault. No apology, refund, credit, etc. Told me that I could bring the car in and wait over an hour for them to look at it. My vehicles will never see this place again.

5
Downtown Decatur

I needed my AC recharge . They did a great job my AC works great. However after the mechanic said I needed a cooling fan assembly. Im a fairly decent mechanic and I changed the water pump on this truck 3 months ago. I didn't see a problem with the cooling fan then and I don't see any issues with it now. I dont do this for a living so I'm no expert. But that seemed very suspect to me. I will try to use them again because we've never had an issue with any repairs they've done. However I will pay closer attention to recommendations.

5
Memorial Drive

The only reason I return to Neighborhood Tire Pros & Auto Service is because of Mich (Assistant Store Manager) his customer service is exceptional, he has never had an attitude, always smiling. Thank you Mich for your above standard customer service.

5
Downtown Decatur

The price on a very good tire was competitive. They have always given me great customer service. I would recommend them.