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3
East Cobb BP

I am not going back to this store any more. I came to fix the low coolant level. Next day my car still indicated the coolant level is low. I called and asked if they have looked into my coolant. They asked me to bring the car in again refusing answer my question, saying they looked into more than 20 cars a day and can not remember it. They actually have the record of what my car has done in their store in last two years. So I highly suspected they forgot to look into coolant as I asked. Tell me the fact is better than saying my car sensor may not work. I will not waste my time to go back again to a store who can not answer me a simple question.

5
Memorial Drive

I've been using Tire Pros in Decatur for car maintenance for over a decade. It is convenient from my condo and the service provided is excellent.

Thank you for the review, Cynthia! We hope that you will continue to choose Neighborhood Tire Pros for all of your vehicle's tire, repair, and maintenance needs.

- Memorial Drive
3
East Cobb BP

I wish they would post the hours that their emissions machine is in service and is “manned”. I went twice. The first time the emissions machine wasn’t working. The second time the person who performs the test was out to lunch. I got it done that time because by the time the oil was changed, the emissions tech was back. Also, when I asked to have my windshield fluid filled, I was told they top off all fluids. Yet, there was no windshield fluid when I turned this function on.

5
Suwanee

I always get my emissions done here. This people are knowledgeable. They quickly and efficiently diagnose problems with your car that you may have. Unlike my dealership I bought my car from. For 2 years my dealership couldn’t properly diagnose a bad wheel bearing that was covered by warranty. I had Tire Pros look at my car after one inspection they knew exactly what the problem was. Long story short dealer finally fixed it under warranty after two years. If your car is out warranty and or your looking for proper diagnose check Tire Pros out! Regardless of your situation you can expect friendly, professional and knowledgeable staff that will take of our vehicle.

Thank you for the review and kind words about our knowledgeable staff, speedy and efficient service, and professionalism, Shannon. We are pleased to hear that you had such a great all-around experience with us! See you next time!

- Suwanee
5
Suwanee

We really appreciate your 5-star review, Percy. Thank you for your business and we hope to see you back in the shop again the next time you need auto help!

- Suwanee
5
Downtown Decatur

My visit to Neighborhood Tire was very interesting. I went in thinking it was going to take hours for what I wanted done but it only take about maybe an hour and half.if that long. The customer service was great so was the atmosphere.

Thank you for the review and kind words on our speedy service and customer service, Brenda. We are pleased to hear that you had such a great all-around experience with us! See you next time!

- Downtown Decatur
5
Downtown Decatur

I am a frequent flyer at Neighborhood Tire Pros. They are very thorough and super good at what they do!

Hi, Ronnie! Thank you for choosing Neighborhood Tire Pros on Memorial Drive and sharing your feedback with us. We're happy to hear you enjoyed five star auto service while working with our team.

- Downtown Decatur
4
Downtown Decatur

Elveria, thank you for the great review. Our goal is to provide our customers with excellent service at competitive prices. We appreciate your positive feedback!

- Downtown Decatur
1
Downtown Decatur

They are bunch of scammers get together to open the shop. Do not take your cars over there. They charged me for something they didn’t even fix .

Ricardo, we are sad to hear you had a displeasing auto experience. Although we have no one in our records with your name or no records. If you would like to discuss your experience further, please give us a call at (404) 284-8835.

- Downtown Decatur
1
Downtown Decatur

This place is scamming people. I dont recommend at all

Kamyar, we are deeply sorry to hear you had anything less than a wonderful experience with us. In this situation, when the customer is paying for the inspection and not the dealer, we needed payment before we could release the vehicle; which we had not yet received. We would like an opportunity to hear more details on your situation. Please reach out to us at (404) 284-8835.

- Downtown Decatur