5
East Cobb BP

I wish I could give them 10 stars. The Best Customer Service I've ever experienced in MY LIFE in any purchasing position. I've had a couple of jobs done their as well as advice for car purchases. These gentlemen educate & prove to the customer what's going on with their vehicle. They refuse tips & check on the customer periodically after service. It is almost impossible to find an honest mechanic. This place is the pot at the end of the rainbow. I wish they had franchises all over the country. They are a much needed breath of fresh air in this thirsty, greedy, capitalist world.

Thank you for your review. We are happy that we could provide you with a 5-star experience!

- East Cobb BP
5
Suwanee

They always have great customer service and very upfront with cost and problems with your car... I needed one tire, and usually you have buy in pairs but they were honest and told me my other tires are fine... I been a customer for years, I will continue to be.

Bridgette, thank you so much for your feedback. We are happy that we could provide you with an exceptional customer experience!

- Suwanee
1
Downtown Decatur

Spent $1200 getting brakes and tires repaired/replaced. One of the tires ended up having a slow leak and i needed it fixed/replaced before going out of town 48 hours later. They refused to be accommodating about fixing their work and finding a time slot i could come in to have it fixed. Said i could drop it off and they would try to get to it by the end of the day like any normal drop-off. Expect someone to do a better job about following up on their work. Had to go to someone else to get the tire fixed in time. Expect better treatment of a loyal customer.

5
Suwanee

Thank you for the 5-star review, Myron. We are pleased you had a 5-star experience with us! See you next time!

- Suwanee
5
East Cobb BP

Amazing "crew" I meant. :)

5
East Cobb BP

AMAZING grew! Justin, Roy and the team are just ANGELS to all of us here in east cobb! Exceptional customer service!!!!!!!!!! We have been with them for many years however also use East Cobb Auto. I will always choose BP first for all of my car care needs, hands down!!!! Great job to these guy and gals as they go over and beyond.

5
East Cobb BP

We appreciate your business, Don! Thank you for the 5-star review and we'll see you next time!

- East Cobb BP
5
Memorial Drive

Thank you for the 5-star review, Dianne. We are pleased you had a 5-star experience with us! See you next time!

- Memorial Drive
5
East Cobb BP

Very courteous, professional, prompt, and friendly service!

Wally, thank you so much for your feedback. We are happy that we could provide you with an exceptional customer experience!

- East Cobb BP
1
Memorial Drive

Slowest service I ever had. I sit and wait for t 2 1/2 hours for just a oil change also saw somebody that come in 40 minutes after me and leave before. They was also just getting a oil change too. It was just three of us that needed service early that morning I was there 730 am shop open up until 10am

Eclesia, some days tend to be busier than others causing a slight delay in service. We apologize for your inconvenience. If you would like to discuss your experience further, please give us a call at (404) 284-8835.

- Memorial Drive