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5
East Cobb BP

Great place Honest place and Also a great Manager Quick oil change and Friendly Employees.

1
East Cobb BP

I have been taking vehicles there for oil changes for years. Recently my wife (who knows and has worked on cars) took her car in, and they tried to get her to agree to a power steering fluid change, stating "this vehicle is like Hondas and Toyotas where fluid is always circulating, unlike rack and pinion." I checked the owners manual and with the dealer service center - this vehicle does NOT require a power steering fluid flush. I won't be going back.

4
East Cobb BP

Andrew at BP was extremely helpful when I needed my van fixed ASAP. He called me as soon as he found out the problem, as soon as they were finished, and worked with me on pricing. I got my van back within the window they said it would be done. Very pleased with overall service.

5
East Cobb BP

Excellent customer service!! After every visit, I have always been happy with their supreme customer service and their special consideration of my time. I have never gotten that from any other car care center. I have recommended them to all my friends and family.

4
East Cobb BP

Ask for Elvis, he is great w/ customer service.

1
East Cobb BP

Don't know much about the repair shop but the store clerk choked someone today as if he was on some assortment of drugs. Trash.

5
East Cobb BP

Had a great experience here. Took a same-day, weekend 60K mile service (I did call ahead). You deal with the same person throughout the process and the quote was fast, accurate, and free. Friendly, took time to explain service, honest about what was required and condition of car - for example brakes are great, >70% left don't bother with replacing today even though service calls for new pads normally...

1
East Cobb BP

They didn't give me receipt after the service, when I ask for the receipt, the guy with glasses picked it up from the TRASH CAN, I did most of my service there since 2013, is that all I got? Absolutely ridiculous!

5
East Cobb BP

We have 5 cars in the family. Needless to say, we have a lot of services needing to be done for the upkeep of the cars. BP is always on the mark as to what the car needs for both upkeep and repairs. They truly bend over backwards in every area of customer service (professional, rides to and from your home, courteous, and efficient.) they do everything they can to get your car serviced and back to you in the least amount of time possible. Additionally, they do exactly what they say they are going to do which is assess the car, call you right away to discuss what is needed, getting permission to go ahead with the service or repair. I have never had a situation where the cost is differ than anything we discussed.

5
East Cobb BP

Great experience here! Had me in and out of there in less than 10min, they put air in my tires, oil change, complimentary vacuum, filled up my washer fluid and shined my dull head lights! Now that's great service!!