Downtown Decatur
over booked and uninterested with costumers. i had a flat tire that had already been previously patched. i asked to have it replaced...they re patched it again and did not replace like i requested. they just didn’t seem to care much. i’ve been coming to this place for 2 plus years and am unfortunately not coming back.
We're very disappointed to hear your recent experience has lead to your decision to seek service elsewhere, Carly. We are also sorry you felt as though our staff didn't care. We work hard to ensure all our employees are providing excellent service for every customer. That is why we accommodated your auto services despite the fact that you hadn't made an appointment. Unfortunately, the Road Hazard Warranty would not cover tire replacement for your situation. We explained the conditions of the warranty during your visit, but if you have further questions feel free to contact us at 404-991-3242. We hope the tire repair we completed is performing well for you and that you stay safe on the road. Again, please reach out if you'd like to discuss your experience with a member of our team. Thank you!
- Downtown Decatur