5
Memorial Drive

Thanks for the five-star rating, Douglas! We're happy to know you had an enjoyable visit to our shop. Thank you for choosing Neighborhood Tire Pros & Auto Service!

- Memorial Drive
2
Memorial Drive

Every time I've done business with this establishment the staff has been snarky, and sometimes a bit rude (3589 Memorial dr. across from Walmart). They seem to have a very sarcastic attitude, and I believe I've even been over charged in some instances. AAA referred me to them with the promise of a 10% discount, but they negated to inform me that that's only up to $50. They take their time (longer than average), and I've even had to bring my vehicle back several times for the same job that they said that they fixed the first time. I do not recommend you do business with them. It's been a waste of time and money. Take your hard-earned money elsewhere.

Hi Steven, thanks for reaching out. We're sorry to hear you had negative interactions with our staff. We take customer service very seriously, and you should have received helpful, kind service from our employees. Moving forward, we will ensure we improve in this area. In regards to the AAA discount, we apologize we do not have any control over the terms of the discount. In addition, we wanted to say we're sorry for the confusion you experienced regarding the use of the discount. Prior to sending your invoice, we hadn't known you were a cardholder. Finally, we're disappointed to know we weren't as efficient as you needed us to be. We do try to work as quickly as possible for our customers, but we will try to give more accurate time estimates moving forward. We'd like the opportunity to earn back your trust, and if there's anything we can do to make that happen we'd like to know what it is. If you'd like to discuss the situation further please don't hesitate to call us at (678) 661-3244. Thanks again, we hope to hear from you soon.

- Memorial Drive
5
Memorial Drive

Miguel A. Monterrey is the inspector who did my emissions test today. I just want to thank him for helping me. I kno it was around the time for the shop to close and the gentlemen at the counter told me the shop was booked and could help that day. As I get to my car here come Mr.Miguel asking what year the car was and that he could help! He told me pull the car up I’ll take care of you! I kno he really didn’t have to do this for me but he did. And that’s why I’m giving him a 5-star service

Thank you for sharing your experience, Roderick! We're very happy to hear Miguel provided you with five-star service for your emissions test. He's a great team member and we're extremely lucky to have him helping us serve our customers. Thank you for taking the time to share you kind words and recognition. We'll be sure to pass them along and let him know how much you enjoyed the experience. Thank you for choosing Neighborhood Tire Pros & Auto Service! We hope to see you again in the future.

- Memorial Drive
5
Memorial Drive

Quick, efficient, and didn’t try to upsell me when it turned out I needed a new tire instead of a patch. Would definitely use again.

Thank you for choosing Neighborhood Tire Pros & Auto Service for your tire service, Christopher! It was a pleasure working with you and we're excited to hear you plan to return. If you have any follow-up questions regarding your tire, or anything else automotive, don't hesitate to reach out! See you next time.

- Memorial Drive
5
Memorial Drive

Always had great, efficient service here! Even with the current challenges, they were helpful and quick. We've had trouble finding reliable mechanics in Atlanta, but this location and the one in downtown Decatur always do great work.

Thank you, Sarah! We're glad to know you enjoyed your visit here at Neighborhood Tire Pros. We're glad you found us after experiencing less-than-stellar service at other shops in the area. We enjoy working with you and appreciate the support you've given us by writing a review. Thanks so much! We look forward to seeing you again.

- Memorial Drive
5
Memorial Drive

Hi, Cassandra! Thank you for reviewing us. We're honored to have earned five stars and look forward to serving you in the future.

- Memorial Drive
5
Memorial Drive

Great customer service. Mike was very helpful and knowledgeable. Gave me a great price for my truck to be serviced. I will always go back.

We're happy to hear that, Siria! We look forward to seeing you and your truck next time. Thank you for letting us know you had a five-star experience, and that Mike was able to provide you with excellent service. Thanks for choosing Neighborhood Tire Pros & Auto Service!

- Memorial Drive
5
Memorial Drive

Thanks for rating us five stars, Markeith!

- Memorial Drive
5
Memorial Drive

Hi, Erica! Thank you for sharing your feedback. We appreciate the positive rating and hope to work with you again in the future. Thanks for choosing Neighborhood Tire Pros & Auto Service!

- Memorial Drive
4
Memorial Drive

The building is very clean on the inside. The staff was very cordial and explained my services very well. The wait was not very long.

Hi, Mozella! Thank you for sharing your experience. It's rewarding to hear you were pleased with our facilities, service, and efficiency. We appreciate your feedback and hope to assist you with automotive repairs and service in the future. Take care!

- Memorial Drive