Downtown Decatur
I had a 2 o'clock appointment. You never took my car until after 3 pm. Some lady came in and said she had a 3 pm and she went before me. I was the last one to be waited on. Some man came in and he needed an emission check and he was waited on before me. Why give me a 2 pm appt. if you could not service my car at that time? I did NOT appreciate being treated like that. Seems the work on the car was done right. DO NOT CONTACT ME with ads, etc.
Dear Claudia, we deeply apologize for the delay in servicing your car and any inconvenience it caused. We strive to prioritize appointments and ensure timely service. We will investigate the circumstances you described and take necessary steps to prevent this in the future. Your feedback is valuable in helping us improve our operations. We respect your preference and guarantee no future contact.
- Downtown Decatur