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5
Downtown Decatur

I have been a loyal customer of Neighborhood Tire Pros & Auto Service in Decatur for over fourteen years. Cindy Ferrell and her team are customer-centric pros in not only doing the services requested but also advising me about repairs to be considered and the related cost for such repairs. The prices are reasonable. Further, I have total confidence in the quality of their work. In short, they deliver what they promise in a timely and professional manner.

5
Downtown Decatur

It was clean facility. Service Mgr, Mitch was polite and seemed knowledgeable. He gave me all the discounts I qualified for. Wait time a little too long, 4.5 hrs.

Thank you for the positive review, Deborah! We do our best to make sure all customers leave satisfied and feel like they had a 5-star experience! We appreciate your business!

- Downtown Decatur
5
Downtown Decatur

Frederque, we appreciate your support! Thank you for the 5-star review!

- Downtown Decatur
1
Downtown Decatur

If you come into the place for service bring a lunch.it took me 3 hours and some to check out so remember to stay long hours

Norman, we are deeply sorry to hear you had anything less than a wonderful experience with us. some days tend to be busier than others causing a slight delay in service. We apologize for your inconvenience and appreciate your feedback.

- Downtown Decatur
4
Downtown Decatur

Shop does excellent work just bad at estimating time it will be ready.

Thank you for the positive review, Chris! Some days tend to be busier than others, but we do our best to be as quick and efficient as possible. We appreciate your business!

- Downtown Decatur
3
Downtown Decatur

Expensive not for single mothers :)

We are unhappy to hear of your dissatisfaction, Ashley. We work hard to provide great service in which the prices reflect the quality of the service. If there is something, we could have done differently to make the experience more enjoyable for you, please reach out to us. We appreciate your feedback.

- Downtown Decatur
5
Downtown Decatur

5
Downtown Decatur

I honestly can’t say enough about how amazing this garage is. They went far beyond my expectations, and even spent a lot of time on the phone with my warranty insurance company on my behalf. When possible they made decisions that would save me money, and ultimately I am so grateful I found this place. As a woman it is hard to find a garage, if you’re looking for a good place, this is the one. Dave and the crew will take good care of you.

We are grateful for you and your business, Nicole! Thank you so much for taking the time to leave this review and for the kind words. We appreciate your feedback on our service, we are always more than happy to go above and beyond for the satisfaction of our customers! It was a pleasure working with you, see you next time!

- Downtown Decatur
5
Downtown Decatur

Great service! The people are friendly and professional.

Thank you for the review, Chandra! We take pride in the work we do and are so happy to hear about your experience. We look forward to seeing you next time!

- Downtown Decatur
5
Downtown Decatur

Great

Rubye, thank you so much for the 5-star review and for putting your trust in us! See you next time!

- Downtown Decatur