Suwanee, Decatur & Marietta Auto Repair

I had an issue with my vehicles radiator as it blew. Neighborhood Tire pros said they could assist with this issue and they'd need to complete diagnostics before they could provide me a quote. I was thankful they were open as it was a Saturday right before all mechanic shops tend to close up for the weekend. My diagnostic report was very troubling... brakes depleted, axle damaged and leaking, radiator blew, thermostat needed to be replaced, tubing, etc. Cindy quoted me $1700 for a non-OEM radiator, thermostat and hose change on a >2010 Toyota Vehicle. I thought that was very very expensive. They tried to get me to also get a complete brake change as they were less than 1mm. I took it to the Toyota dealership in Chamblee and was quoted $1100 for an OEM Radiator, and their diagnostic identified a thermo stat and hose wasn't necessary for the fix. They also had no reports on the brakes being wore thin, nor did they notice or find any issue with the axle as the Neighborhood Tire Pros diagnostic found. I was very upset as I went to Neighborhood Tire Pros for my tires last year, and really enjoyed the service, haste and prices. But now I really do not know what to think about this shop. I am beyond disappointed as I feel as though they were not being honest. I hope maybe this review can help.

Excellent customer service and very understanding guys! I went for my annual emissions check since it’s right by Kroger’s renewal kiosk. I tried to leave work a little early, but due to the commute, I wasn’t able to get there until 5 minutes prior to closing. They were just starting to close up shop but they were finishing up another emissions check, so they squeezed me in. Great guys! Highly recommend.

Excellent work and staff was attentive to the issues

Was my first time going there. I got fast, and friendly service at a decent price.

Friendly service

This trip to Neighborhood Tire Pros was just to get an emission check. It was handled both efficiently and effectively. In other trips, it has always been easy to set up an appointment online. Work has always been done quickly, and the car has always been available when they promised. Price is fair and I have had no complaints about their work. They are always friendly and the waiting area is comfortable. I would encourage anyone to get their car serviced at Neighborhood Tire Pros in Decatur.

Customer service is top-tier. Daniel always takes good care of me.

Excellent service!

Have been going to Neighborhood Tore Pros for years. They do great work at reasonable prices.