5
Downtown Decatur

Great service! The crew at NTP took my car in and had it back to me in an hour. I had a slow leak in a tire. They called me and said I was good to go in an hour. When I got there, there was no charge. The tech had discovered and fixed my issue so quickly that they could comp the service! Not many places around you can trust to treat their customers in this way! They have also started sending text msgs about the status of your vehicle. The messages are relevant and have useful info. Its a nice improvement. Thank you!

5
Downtown Decatur

Consistent excellent service....I received solid advice about my serpentine belt that saved cost...also they repaired my windshield wiper fluid reservoir at a very reasonable cost.... instead of replacing it....

5
Downtown Decatur

Personable, professional timely service was much appreciated

5
Downtown Decatur

I HIGHLY recommend Neighborhood Tire Pros. The Service was brilliant, professional, and fast. Kudos to Corey for keeping me informed of the status of the vehicle every step of the way.

Thank you, Percy, for choosing Neighborhood Tire Pros for your auto repairs. Our goal is to provide a thorough and informative service while still getting you back on the road safely and quickly. We are happy to hear this was reflected during your visit. We are proud to earn your trust and look forward to working with you again! Drive safely!

- Downtown Decatur
5
Downtown Decatur

Aquanla, we truly appreciate your 5-star rating, and thank you for supporting our family-owned automotive shop. Please give us a call if there’s anything we can do to keep you driving safely.

- Downtown Decatur
5
Downtown Decatur

Came for an oil change. Had a bit of a wait, but I did walk in right after lunch and there were a few ahead of me. Not a problem. When they did get to mine, they were timely and thorough . I also had a messed up filler cap that they were able to remove and replace. Good service, decent prices, clean waiting area.

Thank you for choosing Neighborhood Tire Pros for your oil change! We are glad to hear you received a timely service. Our family-owned auto shop is always happy to help keep our customers and community on the road safely. We look forward to working with you again. Take care!

- Downtown Decatur
5
Downtown Decatur

Work was done efficiently & speedily, charges explained, satisfied with results

3
Downtown Decatur

Very friendly, on time in completing my oil change, average price, but it’s clear they didn’t bring my tires up to ideal air pressure, bec I noted it before I took it in, and it was the same afterward. Where I live, it’s difficult to find free and working air pumps. I was going on a very long trip next day, the whole reason I went ahead and took care of the oil at that time, so I was disappointed that checking tire air pressure was not handled. I thought it was a standard oil change thing.

Kari, we sincerely apologize for the inconvenience. Checking tire pressure is part of our oil change services. Thank you for bringing this to our attention. This situation will be brought up with the team to ensure this doesn't happen again. We hope to see you again to provide you with the 5-star service we are known for.

- Downtown Decatur
5
Downtown Decatur

Great customer service and car service

5
Downtown Decatur

Mitch was awesome in terms of explaining what was needed. Price was reasonable. I will most definitely return to this location for future work.