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2
Downtown Decatur

Unlike my previous tire installation, communication was not as good with Neighborhood Tire Pros. After purchasing with Tire Buyer and having the tires sent to Neighborhood Tire Pros, there was a problem locating them, with me calling both for almost a week, and it turns out that they were at the shop unaccounted for. There is obviously a disconnect in how Tire Buyer and Neighborhood Tire Pros communicate deliveries because I have gone through this process at this location before without hiccups. The installation seems ok so far.

Thanks for choosing Neighborhood Tire Pros & Auto Service on Clairemont Ave for your tire installation, Neill! We're very pleased to know you were satisfied with the quality of our work and our team's communication. Please come again the next time you need auto care!

- Downtown Decatur
5
Downtown Decatur

I worked with Megan on my first visit and she was wonderful, knowledgeable and helpful with recommendations on how best address my cars issue. I received the same great service from Trina during my second visit. Speedy and effective service, thank you both!!

Thank you, Britni. Our goal is to provide our customers with honest, knowledgeable, and reliable service. We appreciate your feedback!

- Downtown Decatur
5
Downtown Decatur

They were able to get me a new tire replaced in the same day. Very professional and helpful!

Laura, thank you so much for taking the time to leave this great review! We take pride in our customer service and appreciate you putting your trust in us. We look forward to seeing you next time!

- Downtown Decatur
5
Downtown Decatur

Cindy was AMAZING!! I came in was given a very detailed description of everything they did to my car and left with a smile on my face. Will definitely be back!! Thanks Cindy and team!

Wow, thank you for the fantastic review, Tyace! We take pride in the work we do and are so happy to hear about your experience. We look forward to seeing you next time!

- Downtown Decatur
5
Downtown Decatur

Thank you so much, Scott! We appreciate you taking the time to leave us a 5-star review! We will see you again!

- Downtown Decatur
5
Downtown Decatur

No complaints at all! Great service, friendly and helpful staff...couldn't ask for more.

5
Downtown Decatur

I had an odd experience with my Tesla dealership about potential tire replacement (this is for another day). I found that purchasing tires from them would not be my best choice. I did a quick Google search and found that Neighborhood had excellent reviews and was right around the corner from said dealership. I called, they were very honest and said they may not be able to do the work same day. I went by and Trina was exceptionally helpful. I was pleased with the work. Everyone called and kept me informed. The communication I received was stellar. I will definitely return

Thank you for the review, Sue! We hope that you will continue to choose Neighborhood Tire Pros for all of your vehicle's tire, repair, and maintenance needs.

- Downtown Decatur
4
Downtown Decatur

Adrienne, we are so happy to hear about your experiences with us! Thanks for the positive review and let us know if you need any other work done.

- Downtown Decatur
5
Downtown Decatur

Camilla, we do our best to make sure each customer receives quality service. Thank you for the 5-star review!

- Downtown Decatur
5
Downtown Decatur

Emissions done quickly as promised

Thanks for coming to see us again, John! It was a pleasure to work with you and we look forward to seeing you again the next time your vehicle needs service.

- Downtown Decatur