5
Downtown Decatur

The best place i have ever taken my car to get serviced. Super nice people

Thank you, Daniel! We’re thrilled to read such a wonderful review! It’s customers like you that make our job so rewarding. We strive for excellence and delivering top-notch customer service is always our goal. Please don't hesitate to reach out if you have any further questions or concerns.

- Downtown Decatur
5
Downtown Decatur

Matt and crew did a Great job as usual. I needed a brake job and an oil change. I dropped the car off at 7:00 a.m. and it was ready by noon. I've been taking my car there for nearly 8 years and have always been satisfied with the work that they do and at a fair price.

Thank you for the fantastic review, William! We are thrilled to hear that you had another great experience at Neighborhood Tire Pros! It makes us proud to know that our team consistently delivers excellent service, and we appreciate your loyalty over the years. See you next time!

- Downtown Decatur
5
Downtown Decatur

An emissions test!!

Genie, thank you for the high rating! We're pleased to hear that you had a positive experience with our emissions testing service. If you ever need any other automotive maintenance or repairs, don't hesitate to reach out to us here at Neighborhood Tire Pros!

- Downtown Decatur
5
Downtown Decatur

Thank you for the 5-star rating, John! We are thrilled to hear that you had a positive experience at Neighborhood Tire Pros. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future!

- Downtown Decatur
5
Downtown Decatur

Thank you for the 5-star rating, Luisa! We appreciate your feedback and are thrilled to hear that you had a great experience at Neighborhood Tire Pros. If there's anything else we can do to help, please don't hesitate to reach out.

- Downtown Decatur
1
Downtown Decatur

I just wanted to see what was wrong with my car, the check engine light was on-the auto zone’s diagnostic machine wasn’t working. Normally I have had good luck with GoodYear… Unfortunately $190 just to check out my car was insane, and to keep it overnight. Guy just tossed my key back and snickered. Ended up just going to another store and found out it was just the gas tank cover. Cost me nothing. Please don’t get ripped off here.

Hi Olivia, we’re sorry to hear you left feeling this way. We do want to clarify that there’s a difference between pulling a diagnostic trouble code and actually diagnosing the issue. A code reader can tell you what system triggered the check engine light, but it doesn’t necessarily identify the root cause. Our diagnostic process goes further by testing and inspecting the vehicle to determine what is actually causing the issue, rather than replacing parts or making repairs based on a code alone. That level of diagnosis takes time and is what the diagnostic charge covers. We’re also disappointed to hear about your interaction when you dropped off your vehicle. That’s not the experience we want anyone to have, and we’ll be addressing it with our team. We appreciate you sharing your feedback.

- Downtown Decatur
5
Downtown Decatur

Thank you, Charles, for the awesome five-star rating! We're happy to know you had a great experience at Neighborhood Tire Pros! Visit us again soon!

- Downtown Decatur
5
Downtown Decatur

Dear Susan, thank you for your five-star rating! We're thrilled to hear you had a positive experience with us at Neighborhood Tire Pros. If you have any further questions or need assistance, feel free to reach out. We look forward to serving you again in the future!

- Downtown Decatur
5
Downtown Decatur

So easy working with Cindy to make an appointment, have my car dropped off with a tow truck and then picked up within 5 minutes. I'll definitely be back for the free tire rotations and any other needs I have in the future.

Steve, thank you for choosing Neighborhood Tire Pros! We're thrilled to hear that your experience with Cindy exceeded expectations. We look forward to providing you with more exceptional service, including our free tire rotations. See you again soon!

- Downtown Decatur
5
Downtown Decatur

Thank you for taking the time to leave us a 5-star rating, Sam! We're so happy to hear that you had a great experience with us here at Neighborhood Tire Pros. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future!

- Downtown Decatur