2
Downtown Decatur

Unlike my previous tire installation, communication was not as good with Neighborhood Tire Pros. After purchasing with Tire Buyer and having the tires sent to Neighborhood Tire Pros, there was a problem locating them, with me calling both for almost a week, and it turns out that they were at the shop unaccounted for. There is obviously a disconnect in how Tire Buyer and Neighborhood Tire Pros communicate deliveries because I have gone through this process at this location before without hiccups. The installation seems ok so far.

Thanks for choosing Neighborhood Tire Pros & Auto Service on Clairemont Ave for your tire installation, Neill! We're very pleased to know you were satisfied with the quality of our work and our team's communication. Please come again the next time you need auto care!

- Downtown Decatur
5
Downtown Decatur

Thank you for awarding us a five star rating, Ellis! We appreciate you choosing Neighborhood Tire Pros & Auto Service, and hope to work with you again soon.

- Downtown Decatur
5
Downtown Decatur

Great price and excellent service. If I had gone to my Mercedes Benz dealership, I would have paid an additional $500 for the same tires.

We're glad we could provide you with a more budget-friendly tire solutuion, Anteneh! Thank you for trusting our team with your Mercedez Benz tire service. If there's anything more we can do for you, please don't hesitate to contact us.

- Downtown Decatur
2
Downtown Decatur

The Clairemont Ave. location is just down the street from my apartment, so I decided to make an appointment there for an oil change. I went online and received an email that I believed to be confirmation for the date & time I requested; however, when I arrived I was told I did not have an appointment. Apparently it was not a “confirmation” email and despite being able to choose 2:00PM for that location on the website, I was told they do not take appointments after 12:00PM. The rep was rude about it but I decided to make an appointment while I was there for the following week. The second time I arrived I was told I didn’t have an appointment again (I guess she forgot to put it in the system). They still serviced my car but it was very annoying and for the amount of money I spent I can get better (and friendlier) customer service elsewhere. I will likely not be returning.

Tristen, our Operations Manager, Elvis, has attempted to contact you and discuss your recent experience here at Neighborhood Tire Pros & Auto Service. Please call 404-809-3975 to connect with him at your earliest convenience. Thank you.

- Downtown Decatur
5
Downtown Decatur

Always so efficient and pleasant, and can count on fair prices. Love them!

We're feeling the love, E.D.! Thank you for supporting us with your repeat business and positive feedback.

- Downtown Decatur
5
Downtown Decatur

A very reliable company. Have used them for an older car for the past 12 years.

5
Downtown Decatur

Excellent Customer Service and I like to acknowledge Cindy for her knowledge and taking the time to speak with and educate me on tire selection.

5
Downtown Decatur

Great service! Always timely!

We're very happy to know you continue to receive efficient auto service at our Clairemont Ave location, Aiman! Thank you for choosing and supporting Neighborhood Tire Pros & Auto service.

- Downtown Decatur
5
Downtown Decatur

Very good people working at store. Great price on my tires and very quick on the in and out process. Overall I could not be happier. No need to waste your time anywhere else. Make your appointment today!

Thanks, Jeff! Your kind words and recommendation mean a lot to us, and we're very glad to know you were satisfied with our service, efficiency, and pricing. Don't be a stranger and give us a call the next time you need tire and/or auto service!

- Downtown Decatur
5
Downtown Decatur

As usual, my car was serviced in a timely and effective manner.