5
Downtown Decatur

First time at this car repair shop and I have to say I’m very impressed with the prices and service. Very organized setup, I didn’t set up an appointment and I still got done in a reasonable timeframe, I’ll be coming back for more future services.

5
Downtown Decatur

No issues with this visit.

Thank you for the great 4 star rating, Louis! Please let us know if there is anything else we can do for you!

- Downtown Decatur
5
Downtown Decatur

Excellent. Great people!

5
Downtown Decatur

The staff are very nice. My wait time wasn’t very long.

5
Downtown Decatur

My car was checked for brake services one late afternoon, diagnosed, parts ordered and job was promised to be ready early the following morning after delivery of parts. Everything went as promised by mechanic and his work was very timely and efficient! All I can is amen and thank you so very much for job well done!

5
Downtown Decatur

I have been using Neighborhood Tire for about 12 years and have received wonderful service on my 20 year old Buick!

5
Downtown Decatur

A plus service I will use again

5
Downtown Decatur

The service tech Calvin did a great job notifying me about my tire while doing my alignment. Everything was done in a timely manner great service.

5
Downtown Decatur

All of my vehicles are serviced at Decatur Tire Pros. As always the service at the front desk is great, the repair and service is extremely dependable and the "Tour Quality" of the facility is second to none. I continue to be impressed. Thanks for all you provide.

1
Downtown Decatur

I came to these people in April 2022 for new tires, I got a warranty and everything. Because I have a disability I don't drive as much as I used to, but I drove my car on 285 yesterday 10/10/20222 and I started experiencing frontend vibration, these people didn't balance my new tires correctly and when I took my vehicle to the them the manager refused to prioritize my vehicle despite my calling the day before to alert them of the problem and having a warranty. He started claiming they where too busy and I'd have to leave my car with them, and the manager couldn't give me a day this week that would be best for them to correct their mistake. It's far too many tire shops in Decatur to be stressed out by a cornball company with fake warranties like this and because I have to take my vehicle to a more competent company to have the problem corrected I will NEVER do business with Neighborhood Tire Pros & Auto Service again EVER!

Michael, we are sorry that you did not have a positive experience at our location. We strive to give every customer a positive experience at our shop, which is why we offered to pick your vehicle up at your house and take care of fit as soon as we could. We had worked on your tires back in April so unfortunately, the warranty had expired that this point. Please give us a call if you have any additional questions or concerns that we can address, thank you. (404) 809-3975

- Downtown Decatur