5
Downtown Decatur

Had a blowout while traveling through Decatur, GA. Getting a tow from AAA (my car doesn’t have spare) was a nightmare, but once the car was dropped off at Neighborhood, they worked had and fast with a turnaround of less than a half day. Super nice people. Highly recommend

Thank you for the kind words and review, Larry! Looking forward to helping you again and providing you with another wonderful experience!

- Downtown Decatur
5
Downtown Decatur

Great staff and excellent work!

Hi, Napoleon! Thank you for taking the time to review us! We appreciate your five-star rating and hope to see you again the next time your vehicle needs maintenance.

- Downtown Decatur
5
Downtown Decatur

Mitch Michell was very helpful...I had to go to work ...so dropped car off ...was ready when got off.

Shonda, thank you so much for your feedback. We are happy that we could provide you with an exceptional customer experience!

- Downtown Decatur
5
Downtown Decatur

Y'all told my mom that it was going to cost$400 to fix her door because y'all had to order a part an it wouldn't be in till the next day. She came back to get the car while y'all order the part an she was going to bring it back in the morning but they was hoping she left it. They had already fixed it an it didn't need a$400 part but they was still going to charge her if she left the truck. So I'm not being my truck back because they are getting over on people an that is bad business.

Thanks, Anthony! We appreciate it!

- Downtown Decatur
5
Downtown Decatur

Thank you, Jason! We appreciate your 5-star review and your business!

- Downtown Decatur
5
Downtown Decatur

My son had a punctured tire and found this amazing tire repair shop. Kristian helped us and we are so grateful. She even helped us with a ride which was so unexpected. Her level of understanding and care makes this place a true neighborhood shop. Thank you!!

5
Downtown Decatur

Very polite and efficient I even received same day service which can be hard to find in tire shops

1
Downtown Decatur

They double charged me for two tires while pretending to help me out.. been up all night beating myself up about it.. " how you gonna let them get you like that¿" They got me good

We are deeply sorry to hear you had anything less than a wonderful experience with us. We would like an opportunity to hear more details on your situation. Please reach out to us at (404) 809-3975.

- Downtown Decatur
5
Downtown Decatur

Thank you, Gloria! We're happy to hear you were provided with great service. We appreciate your feedback!

- Downtown Decatur
1
Downtown Decatur

You have a thug on the counter (Corey) who told me to bring my car back to have the alignment corrected. I was first through the door and he was not there so the other counter person took control of my keys. After more than an hour and at least three other cars I saw on the alignment rack I asked for my keys and that's when he butted in with the clerk that messed up my car had the keys cause he had been paid to do the job and he seemed to be threatening. The guy who brought my keys said they could get me on the rack as soon as the tech finished the oil change he was doing. Now that was the last straw $152 waiting for $29 max.

We are saddened to hear you had anything less than a wonderful experience with us, we tried making things right by offering to check everything out again for anything that was missed, but after that was not accepted the service was not charged. If you would like to discuss your experience with us further, we would be more than happy to talk with you. (404) 809-3975

- Downtown Decatur